Software Alternatives, Accelerators & Startups

Intercom VS teamdeck

Compare Intercom VS teamdeck and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

teamdeck logo teamdeck

Teamdeck is a SaaS resource management tool with resource scheduling, leave management, time tracking and timesheet, and customizable reports features. Selected by Hill-Knowlton, Stormind Games, Wunderman Thompson. $3.60/per member.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • teamdeck Landing page
    Landing page //
    2023-10-18

Teamdeck is a web-based, integrated resource scheduling, time tracking, and leave management tool with customizable reporting. In many companies, our tool replaced Resource Guru, Mavenlink, Monday.com. It is an essential tool for managing resources and monitoring time spent on tasks and projects. In general, using just spreadsheets to manage bookings and schedules can be dangerous. Not being able to track time or using multiple, separate time tracking tool will not give a clear picture of the whole either. In fact, development teams lose an estimated $18,000 plus every year when they do not correctly and accurately track their time.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

teamdeck

$ Details
freemium $3.99 / Monthly (per user per month)
Platforms
Browser iOS Android JavaScript
Release Date
2017 July

Intercom features and specs

No features have been listed yet.

teamdeck features and specs

  • Resource Planning: Yes
  • Time Tracking: Yes
  • Availability Management: Yes
  • Leave Management: Yes
  • Integrations: SageHR, Podio, Slack, Zapier
  • RESTful API: Yes

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

teamdeck videos

Manage your team’s work with Teamdeck

More videos:

  • Demo - How to make the most out of TEAMDECK DEMO ORGANIZATION?
  • Tutorial - How to manage resources with Teamdeck?

Category Popularity

0-100% (relative to Intercom and teamdeck)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
CRM
100 100%
0% 0
Time Tracking
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and teamdeck

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

teamdeck Reviews

21 Time Tracking Tools To Manage Your Workday
Within the platform. Teamdeck offers team scheduling, workload management, time tracking, timesheets, project planning, availability management, and a few other features. Thanks to Teamdeck you can assign people to projects on a calendar and define their hourly schedule based on their availability, job position, skills, and your own defined attributes (ie. seniority).
Source: hive.com
50 Best Project Management Tools for 2019
Teamdeck offers a complete solution for companies to deliver projects faster. It is an essential pm software for managing resources and monitoring time spent on tasks and projects. With Teamdeck you can book your employees on different projects and create accurate timesheets with one-click time tracking.

Social recommendations and mentions

Based on our record, Intercom should be more popular than teamdeck. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

teamdeck mentions (1)

  • Looking for a Uk Lead Developer/tech Co-Founder
    Also a quick Google of "team decks" showed this. Source: almost 3 years ago

What are some alternatives?

When comparing Intercom and teamdeck, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Hub Planner - Transparent Resource Scheduling, Timesheets, Vacation, Resource Requesting, Project Management & powerful Reports in an agile designed, feasible & intuitive software for simple planning

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Runn - Runn is a real-time resource management platform with integrated time tracking and forecasting. Intuitively plan projects and schedule resources across the short and long term.

Drift - A messaging app that helps you grow your business.

Keyedin Projects - Keyedin Projects is a cloud-based project and portfolio management software.