Software Alternatives, Accelerators & Startups

Intercom VS Cloudify

Compare Intercom VS Cloudify and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Cloudify logo Cloudify

Accelerating Software Development & Deployment
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Cloudify Landing page
    Landing page //
    2022-01-06

Cloudify provides infrastructure automation using ‘Environment as a Service’ technology to deploy and continuously manage any cloud, private data center, or Kubernetes service from one central point while leveraging existing toolchains; Terraform, Ansible, and more. Use Cloudify to import existing automation templates and scripts and automatically convert them into certified environments. Manage them using the Cloudify console or export these environments to ServiceNow and enable users to deploy, continuously manage and maintain them as part of approval workflows.

Key Values: - Speed up deployments of your Test/Dev/Production environments. - Manage customers' heterogeneous cloud environments. - Enable Continuous Updates (Day-2) for your Production environments. - A clean API to work on top of all your tools that can easily be used within ServiceNow. - Manage Kubernetes clusters at scale.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Cloudify

$ Details
freemium
Platforms
SaaS Browser Premium Download
Release Date
2016 January

Intercom features and specs

No features have been listed yet.

Cloudify features and specs

  • Application Configuration Management: Manage application configuration in a scalable and reliable way
  • Infrastructure Orchestration: Integrate with your existing and future infrastructure
  • Environment Management: Enable developers to create new environments whenever needed
  • Deployment Management: Implement a Continuous Delivery or Continuous Deployment (CD) approach
  • Role-Based Access Control: Manage who can do what in a scalable way
  • Self-service Catalog (via ITSM): Enable users to deploy, continuously manage and maintain environments as part of the approval workflow

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Cloudify videos

Cloudify | Initial Deployment

More videos:

  • Demo - Cloudify | Day 02 application updates
  • Demo - Cloudify | Day 2 Infrastructure Updates
  • Demo - Cloudify | Initial Deployment with ServiceNow approvals
  • Demo - Complex Terraform Deployment

Category Popularity

0-100% (relative to Intercom and Cloudify)
Customer Support
100 100%
0% 0
Cloud Computing
0 0%
100% 100
CRM
100 100%
0% 0
Developer Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Cloudify

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Cloudify Reviews

We have no reviews of Cloudify yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Intercom should be more popular than Cloudify. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Cloudify mentions (2)

  • Best IaC platforms
    Cloudify looks interesting if you can stand the price, depends how badly you need the features it offers. Source: almost 2 years ago
  • Hey Cloud Peoples!
    Cloudify is a platform that automates and manages entire lifecycles of an application or network service. Source: over 2 years ago

What are some alternatives?

When comparing Intercom and Cloudify, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Kubernetes - Kubernetes is an open source orchestration system for Docker containers

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OpenShift - OpenShift gives you all the tools you need to develop, host and scale your apps in the public or private cloud. Get started today.

Drift - A messaging app that helps you grow your business.

Morpheus - Morpheus is integration software designed to help major cloud infrastructure work in harmony. For example, if a company has assets on both Google's and Amazon's cloud services, Morpheus helps bridge the gap to improve productivity.