Software Alternatives, Accelerators & Startups

GitHub VS osTicket

Compare GitHub VS osTicket and see what are their differences

GitHub logo GitHub

Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • GitHub Landing page
    Landing page //
    2023-10-05
  • osTicket Landing page
    Landing page //
    2023-04-21

GitHub

Website
github.com
$ Details
Release Date
2008 January
Startup details
Country
United States
State
California
Founder(s)
Chris Wanstrath
Employees
500 - 999

osTicket

Pricing URL
-
$ Details
Release Date
-

GitHub videos

How to do coding peer reviews with Github

More videos:

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to GitHub and osTicket)
Code Collaboration
100 100%
0% 0
Customer Support
0 0%
100% 100
Git
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using GitHub and osTicket. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare GitHub and osTicket

GitHub Reviews

  1. perfect 4 open Source

Let's Make Sure Github Doesn't Become the only Option
In GitHub’s early days, picking a single version control system could have legitimately been a way to focus the product. GitHub is big enough now that they could dedicate some time toward exploring other tools. But it’s not really GitHub’s job to do this. GitHub’s job is to make Microsoft money. Features that improve the lives of developers are incidental.
8 Best Replit Alternatives & Competitors in 2022 (Free & Paid) - Software Discover
Github is where over 73 million developers shape the future of software, together. Contribute to the open source community, manage your git repositories, review code like a pro, track bugs and features, power your CI/CD and DevOps workflows, and secure code before you commit it. Github: Where the world builds software · github.
Best Git GUI Clients of 2022: All Platforms Included
If your remote repository is at GitHub, then this tool will be the most useful for you. The software is basically an extension of your work-flow in GitHub. By simply login in using your GitHub account, you can start working on your repositories.
What is Artifactory?
GitHub has an impressive resume. They established the industry standard for source code collaboration tools, and GitHub's Version Control System, or VCS, may already be a key component of your development process. GitHub, which is now owned by Microsoft, is used by developers and, increasingly, operations, thanks to modern GitOps methods. With GitHub Actions for CI/CD and...
Ten Best SonarQube alternatives in 2021
GitHub is how humans build software programs. Thousands and thousands of individuals and businesses around the sector use GitHub to discover, percentage and contribute to software—from video games and experiments to famous frameworks and leading programs.
Source: duecode.io

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, GitHub seems to be a lot more popular than osTicket. While we know about 2063 links to GitHub, we've tracked only 38 mentions of osTicket. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GitHub mentions (2063)

  • Heroku Reviews Apps prevent delivering bugs on production
    Review Apps run the code in any GitHub PR in a complete, disposable Heroku application. Review Apps each have a unique URL you can share. It’s then super easy for anyone to try the new code. - Source: dev.to / about 10 hours ago
  • The Ultimate beginners guide to open source – part 2: ways to find open source projects to contribute to
    Third way: go to github.com, click on filter, and then select repositories and recommendations. GitHub will recommend repositories that they think you will be interested in. If you also select repository activity, you will be able to see what the people you follow on GitHub are contributing to, and you can then check out those projects. - Source: dev.to / 4 days ago
  • Cargo Actions: An efficient tool for managing and creating GitHub Actions workflow templates
    Create a project using the GitHub repository URL, and you can omit the https://github.com/ prefix. By default, the workflow template in https://github.com/yexiyue/cargo-actions will be used. - Source: dev.to / 5 days ago
  • Staying Up-to-Date with the Latest AI Developments and Trends
    . Kaggle: For competitions and datasets. . GitHub: For open source projects and collaboration. . Colab: Google’s platform for building and sharing machine learning models. - Source: dev.to / 8 days ago
  • GitHub Basics: Creating Repository and Maintaining It
    Creating a new repository from the web UI Step 1-; If you don’t have a GitHub account, go to https://github.com/ and sign up. Once you have GitHub account, In the upper-right corner of any page, select + sign and click it. - Source: dev.to / 9 days ago
View more

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

What are some alternatives?

When comparing GitHub and osTicket, you can also consider the following products

GitLab - Create, review and deploy code together with GitLab open source git repo management software | GitLab

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BitBucket - Bitbucket is a free code hosting site for Mercurial and Git. Manage your development with a hosted wiki, issue tracker and source code.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Visual Studio Code - Build and debug modern web and cloud applications, by Microsoft

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!