
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Kayako
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Which is more popular?
Based on our record, Freshdesk seems to be more popular. It has been mentioned 12 times since March 2021.
Website, pricing, platforms and company facts side by side.
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| Website | freshworks.com | codegres.org |
| Pricing | — | |
| Company | Startup from India | — |
| Listed in |
What each product offers, as listed by its team.


Possible disadvantages
An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....
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How often each product is chosen within a category, 0–100% relative to the other.


Share your experience with using Freshdesk and Codegres.org. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Freshdesk supports Freddy AI Agent, Copilot, and Insights, but the pricing page also shows limited included sessions and separate add-on mechanics. If your team later wants chat or a fuller omnichannel setup,...
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel...
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only...
We have no reviews of Codegres.org yet. Be the first one to post
Recommendations tracked on public social media and blogs since March 2021.


When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a... Source: almost 3 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: over 3 years ago
Tracking Codegres.org since Nov 2022.
When comparing Freshdesk and Codegres.org, you can also consider the following products.

Zendesk is a beautiful, lightweight help-desk solution.
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Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
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LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
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Help Scout is a simple, straightforward way to provide excellent support
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Industry's first context-aware Helpdesk Software
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Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
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