Software Alternatives, Accelerators & Startups

edX VS Intercom

Compare edX VS Intercom and see what are their differences

edX logo edX

Best Courses. Top Institutions. Learn anytime, anywhere.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • edX Landing page
    Landing page //
    2023-06-12
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

edX videos

The Best Open Online Courses - Coursera, Udacity, edX Review

More videos:

  • Tutorial - edX Online Tutorial Course Review on How it Works

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to edX and Intercom)
Online Learning
100 100%
0% 0
Customer Support
0 0%
100% 100
Education
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare edX and Intercom

edX Reviews

Top 11 Coursera Alternatives 2024
In 2012, Harvard and MIT established EdX, a nonprofit platform that hosts high-quality courses from more than 100 universities, organizations, and non-profits. It serves a worldwide student body by providing access to affordable, university-level courses in various disciplines, such as computer science, data science, artificial intelligence, cloud computing, psychology, and...
Source: freshlearn.com
10 Best Coursera Alternatives in 2024
edX is an online­ learning platform founded by Harvard University and the­ Massachusetts Institute of Technology (MIT). This Coursera alternative offe­rs a wide range of high-quality courses from pre­stigious institutions around the world, covering many subjects such as computer scie­nce, humanities, and business.
14 Best Free and Paid Coursera Alternatives For Creators (2024)
The EdX Verified Track is the paid version of EdX’s offerings. It provides a certificate to learners so they can prove their new knowledge to employers, professors, and social networks.
10 Moodle Alternatives
If you feel like taking courses to improve your learner’s educational level, edX provides access to training classes from accredited, expert, and well-known educational institutions. High-quality, on-demand courses are available from universities and partner firms such as Harvard, Yale, MIT, Brown, Berkeley, Google, Microsoft, and others. They focus on a range of course...
Source: www.edapp.com
Sites Like Codecademy: 6 Best Codecademy Alternatives
edX offers university-level courses in a massive range of topics, not just tech. Some of the most popular topics include law, engineering, biology, science, business, computer science, and artificial intelligence (AI).
Source: mikkegoes.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, edX seems to be a lot more popular than Intercom. While we know about 235 links to edX, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

edX mentions (235)

  • So I made a python script to add entries to your dynamic config.yml file dynamically
    Let me know what you think and if you have suggestions to resolve that bug. I'm learning programming and have next to no python experience, I am taking CS50 through edx.org and the AI at chatgpt did most of the work. Source: 11 months ago
  • Think I might change my name...
    Im sorry man I want to be sympathetic but people like you cost an incalculable amount of people far more than you could even imagine and I truly believe that if hell exists you will be going there. I am serious though about seeking mental help you seem to still not have any impact on your mind or soul of how you affected other people just how your actions affected you that is some sociopath shit right there and if... Source: 11 months ago
  • I’m homeschooled but my parents don’t teach me a thing
    Khanacademy.org is a fantastic resource for math, as well as many other courses. If you have access to the internet, try taking some of the courses there. They mirror what is taught in public schools with classes for all grade levels. There are other resources like edx.org that can provide free courses in topics like computer science and business. Source: 11 months ago
  • Is there a way to learn AI during my engineering degree?
    u can always self study, u aren’t limited to learn only what’s in ur degree. Go on edx and check our some of their free courses. Ur life is a lot more than the degree ur pursuing. Source: 11 months ago
  • What I Learned from Two Years of Teaching High School CS
    The "best" professors/teachers I saw yet, where radiating an exhuberant joy while talking about their topic. It is fun to listen. They where a russian teaching in america who recorded a series about physics for TTC, The Teaching Company. He got voted best professor in america twice.The other one was David Malan of Harvards CS50 on [0]. Beware though, it sadly spoils you for later lectures by others. [0]... - Source: Hacker News / 12 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing edX and Intercom, you can also consider the following products

Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Khan Academy - Khan Academy offers online tools to help students learn about a variety of important school subjects. Tools include videos, practice exercises, and materials for instructors. Read more about Khan Academy.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Udemy - Online Courses - Learn Anything, On Your Schedule

Drift - A messaging app that helps you grow your business.