Software Alternatives & Reviews

Udemy VS Intercom

Compare Udemy VS Intercom and see what are their differences

Udemy logo Udemy

Online Courses - Learn Anything, On Your Schedule

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Udemy Landing page
    Landing page //
    2023-11-09
  • Intercom Landing page
    Landing page //
    2023-07-05

Udemy features and specs

  • Headquarters: San Francisco, CA

Intercom features and specs

No features have been listed yet.

Udemy videos

Are Udemy Courses Worth It?

More videos:

  • Review - Udemy Scam! Watch Before You Make A Udemy Course
  • Review - Udemy Review 2018

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Udemy and Intercom)
Education
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Learning
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Udemy and Intercom

Udemy Reviews

"The Rise of Online Learning Platforms in India"
Udemy: A popular platform with a wide range of course offerings from various instructors. Google and Google Digital Garage: Offers a variety of online courses, workshops, and training programs with the added advantage of choosing from different learning options. DomainRacer Tutor LMS Hosting: Provides a comprehensive solution for creating and selling online courses, with...
Top 11 Thinkific Alternatives for Online course Creators in 2023
Udemy is Online Course creator and one of the Alternatives to Thinkific. the main difference between Udemy and Thinkific is that selling ebooks is only available in Thinkific. Therefore, both Udemy and Thinkific are more useful for e-learning courses.
Self-development: The Game Changer to Value Generation — Learning with Udemy vs Lecturemeet Certification courses.
Udemy is a popular platform with over 155,000 courses on a variety of topics. The courses are created by subject matter experts and are available at a reasonable cost. One of the significant advantages of Udemy is its vast library of courses. It offers courses in various fields, including technology, business, personal development, and lifestyle. Udemy also has a...
Source: medium.com
Top 57 Thinkific Alternatives: Best 7 & Other 50 Platforms
Basically, if you do not mind fees and prefer to have a quick place to start with, then Udemy is the best alternative to Thinkific for you. With Udemy, you can quickly get started and gain the opportunity to make lots of income.
Source: uteach.io
10 Best Kajabi Alternatives for 2022: Which One to Use?
However, selling on Udemy is very different from selling online courses from your website. There is no monthly fee for selling courses through Udemy, but you have to share more than half of the course revenue with them.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Udemy seems to be a lot more popular than Intercom. While we know about 260 links to Udemy, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Udemy mentions (260)

  • Bought my first laptop for my education after years of being homeless, hope I invested my money right.
    CS is computer science. Also check out edx.com It is hosted by Harvard and if you pay for the course which is very little you get a certificate from them. There is also groupings of courses were you can get a business certificate. Also check out udemy.com. Wait for the specials for $10-15. I have heard that google has certificates that are free but that businesses except. Just try stuff and even look at skills... Source: 10 months ago
  • Rant - Anyone else having trouble finding a job?
    Core coding and IT skills are a must though. Pick a language you followed and liked at Uni, check there is decent job demand for it, and do a udemy.com course on it (great value, great content, very cheap). Pair this with a major cloud (Azure or AWS) qualification which is pretty much a must these days, and you're much more attractive as an applicant. Source: 10 months ago
  • Tech careers that won’t be taken over by AI?
    Prompting is so new I don't think a degree is offered yet, but Microsoft has some accredited classes (FREE) - https://learn.microsoft.com/en-us/training/ and you can get a certificate on AI and chatGPT from https://udemy.com , I got a few from them :). Source: 11 months ago
  • Failed my Salesforce Admin today
    I am studying Salesforce administrator fundamentals at udemy.com. I am taking this course where the instructor provides a checklist of all the topics/subjects you will see in the test. For example, according to the instructor, who passed his administrator certification on his first try, teach the specific concepts you will see in the test. I think that there are 133 features/concepts. So, the first video is about... Source: 11 months ago
  • Cheap/free language lessons
    If you're prepared to do self-study, take a look at the udemy.com learning site. I paid somewhere in the region of £15 (they retail for around £60-70 in general but always come on sale at some point) for a number of courses (incl. languages). The courses are rated by students and I haven't yet been let down. Source: 11 months ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Udemy and Intercom, you can also consider the following products

Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Codecademy - Learn the technical skills you need for the job you want. As leaders in online education and learning to code, we’ve taught over 45 million people using a tested curriculum and an interactive learning environment.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LinkedIn Learning - Online training through LinkedIn's professional network.

Drift - A messaging app that helps you grow your business.