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Customer Success for the New Enterprise
#Customer Success #Customer Experience Management #CRM
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Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).
#Surveys #User Feedback #Customer Feedback 1 social mentions
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HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.
#Help Desk #Help Desk And Ticketing #Customer Service
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The fastest and easiest way to gather actionable feedback from your customersPricing:
- Freemium
- Free Trial
- $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
#Customer Feedback #Surveys #User Feedback 2 social mentions
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Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!
#Surveys #Business & Commerce #User Feedback
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Measuring customer satisfaction via feedback terminals. The terminals consist of four smiley-faced buttons. This information is used by companies to find pinpoints where they are provided suboptimal service and to improve it
#Polls And Quizzes #Reputation Management #Realtime Feedback
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Extract actionable insights from customer feedback using deep learning
#NLP And Text Analytics #Customer Experience Management #Online Reviews 1 social mentions
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Feedier is an accessible Feedback platform that lets you quickly build highly engaging and playful forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions. 🏆Pricing:
- Paid
- $60.0 / Monthly (2 users)
#Customer Experience Management #Customer Feedback #Customer Experience
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CustomerGauge is an end-to-end, fully integrated customer feedback analytics tool.
#User Feedback #Help Desk #Customer Success
Product categories
Summary
The top products on this list are Gainsight, Medallia, and Hubspot Service Hub.
All products here are categorized as:
Software for managing and improving customer experiences.
Platforms for collecting and managing feedback from users to improve products and services.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
Recent Customer Experience Management Posts
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30 Best Customer Feedback Survey Tools: An Overview | Mopinion
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blog.capterra.com // about 7 years ago
Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
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