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Customer Success for the New Enterprise
#Customer Success #Customer Experience Management #CRM
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HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.
#Help Desk #Help Desk And Ticketing #Customer Service
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Answer customer questions before they askPricing:
- Paid
- Free Trial
- $97.0 / Monthly ($97 / site / month)
#Customer Support #Customer Success #Knowledge Base
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CustomerGauge is an end-to-end, fully integrated customer feedback analytics tool.
#User Feedback #Help Desk #Customer Success
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Collect feedback on any website (from Webflow to React webapp) by simply plugging in a just few lines of code.
#Customer Success #Open Source #Developer Tools
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In this free, ungated guide from Parlor.io, we explore 10 lessons for better customer communication which you can adopt in your own feedback process.
#Customer Success #User Experience #SaaS
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FeatureShift allows you to easily gather feature requests, bug reports and more.
#Web App #Productivity #Customer Success
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🔥 Reduce churn and track exit feedback for your SaaS
#Customer Feedback #Customer Retention #Customer Success
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The top rated customer feedback management system; offering continuous invaluable insights into a company's Net Promoter Score and customer satisfaction.
#User Feedback #Customer Feedback #Surveys
Product categories
Summary
The top products on this list are Gainsight, Hubspot Service Hub, and Inline Help.
All products here are categorized as:
Customer Success.
Platforms for collecting and managing feedback from users to improve products and services.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
Recent Customer Success Posts
Crowd vs Maze: A Comprehensive Comparison of User Research Platforms
blog.crowdapp.io // 4 months ago
11 Best NPS Tools and Software Today
1flow.ai // 9 months ago
Pando Talkee vs Disqus - A detailed comparison and analysis | Pando Proto
pando.im // about 1 year ago
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
mopinion.com // almost 3 years ago
7 Great Survey Software Alternatives to SurveyMonkey
blog.capterra.com // about 7 years ago
Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
financesonline.com // almost 6 years ago
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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link.
Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through
the management page. Thanks!