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Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
#Feedback #Help Desk #Customer Feedback
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UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
#Feedback #Help Desk #User Feedback 8 social mentions
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Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!
#Customer Service #Help Desk #Help Desk And Ticketing 4 social mentions
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HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.
#Customer Service #Help Desk #Help Desk And Ticketing
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Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
#Feedback #Help Desk #Customer Feedback
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Tender Support organizes your customer care so you can focus on delivering the best service possible. Find out how Tender will make your life easier.
#Customer Service #Help Desk #Help Desk And Ticketing
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Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.Pricing:
- Open Source
#Customer Feedback #Online Reviews #Reputation Management
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Salesmachine scores your customer health in real-time and informs your team who need attention to prevent churn and improve expansion. Thanks to the Product Qualified Leads scoring method and tasks & playbooks automation, convert min. +25% trials.Pricing:
- Paid
- Free Trial
- $75.0 / Monthly ("2 seats", "unlimited visitors")
#CRM #Help Desk #Sales Workflow
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Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.
#Surveys #Feedback #User Feedback
Product categories
Summary
The top products on this list are UseResponse, UserVoice, and Desk.com.
All products here are categorized as:
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
Tools for creating and analyzing surveys and questionnaires.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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