Top 9 Live Chat Products in Knowledge Base

The best Live Chat Products within the Knowledge Base category - based on our collection of reviews & verified products.

Product categories

Behavioral Targeting CRM Customer Engagement Customer Feedback Customer Iteraction Customer Service Customer Support Help Desk Help Desk And Ticketing Knowledge Base Live Chat Marketing Platform

Summary

The top products on this list are HelpCrunch, HelpScout, and Zoho Desk. All products here are categorized as: Software providing live chat functionality for customer support and communication. Tools for project-related note-taking and document creation. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

HelpCrunch Landing Page

1

HelpCrunch

HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

#Customer Support #Help Desk #CRM
HelpScout Landing Page
2

HelpScout

Help Scout is a simple, straightforward way to provide excellent support
Pricing:
- Paid
- Free Trial
- $20.0 / Monthly (5 Mailboxes, 1 Docs site)
#Help Desk #Customer Support #Customer Service 2 social mentions
Zoho Desk Landing Page
3

Zoho Desk

Industry's first context-aware Helpdesk Software
Pricing:
- Freemium
- Free Trial
- $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
#Customer Service #Help Desk #Customer Support 1 social mentions
Froged Landing Page
4

Froged

One click solution providing easy-to-use marketing, sales and support services to turn website visitors into happy customers.
Pricing:
- Freemium
- Free Trial
- €29.0 / Monthly (500 contacts)
#Customer Engagement #Behavioral Targeting #Marketing Platform
Salesforce Service Cloud Landing Page

5

Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

#Help Desk #Customer Support #Customer Service
UserEcho Landing Page
6

UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
Pricing:
- Freemium
- Free Trial
- $19.0 / Monthly
#Help Desk #Customer Support #Customer Service 1 social mentions
DriftBot Landing Page

7

DB

DriftBot

A chatbot for your knowledge base

#CRM #Customer Iteraction #Customer Support
HappyFox Landing Page

8

HappyFox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

#Help Desk #Customer Support #Customer Service 1 social mentions
Customerly Landing Page

9

Customerly

Best-in-Class Customer Lifecycle Software

#CRM #Knowledge Base #Customer Support

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Related categories

💬 Customer Support 🆘 Help Desk 🤝 Customer Service 🤝 CRM 💬 Help Desk And Ticketing

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!