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Top 9 Help Desk And Ticketing Products in Knowledge Base

The best Help Desk And Ticketing Products within the Knowledge Base category - based on our collection of reviews & verified products.

HelpScout Salesforce Service Cloud Zoho Desk HappyFox UserEcho GoDesk JitBit Helpdesk Halo Service Desk SympoQ

Summary

The top products on this list are HelpScout, Salesforce Service Cloud, and Zoho Desk. All products here are categorized as: Platforms for managing customer support and service tickets. Tools for project-related note-taking and document creation. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Help Desk #Customer Support #Customer Service 2 social mentions

  2. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

    #Help Desk #Customer Support #Customer Service

  3. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Customer Support 1 social mentions

  4. Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

    #Help Desk #Customer Support #Customer Service 1 social mentions

  5. UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
    Pricing:
    • Freemium
    • Free Trial
    • $19.0 / Monthly

    #Help Desk #Customer Support #Customer Service 1 social mentions

  6. 6
    Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
    Pricing:
    • Paid
    • Free Trial
    • £20.0 / Monthly (per Agent)

    #Customer Support #Customer Service #Help Desk And Ticketing

  7. JitBit is a web-based help desk and ticketing software solution
    Pricing:
    • Freemium
    • Free Trial
    • $29.0 / Monthly (Basic plan)

    #Customer Service #Customer Support #Help Desk 1 user reviews

  8. Break out of the inbox, and connect teams globally.
    Pricing:
    • Paid
    • Free Trial
    • £55.0 / Monthly (per agent)

    #Service Desk #Help Desk #Help Desk And Ticketing

  9. 9
    Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
    Pricing:
    • Paid
    • Free Trial
    • $10.0 / Monthly (Concept plan, one agent seat)

    #Help Desk And Ticketing #Customer Support #Support Automation

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