What's the alternative?

SympoQ

Easy-to-use online Help Desk System with email ticketing features designed for teams and companies that are looking to promote team collaboration and process consistency.

SympoQ is intuitive and flexible Help Desk Software built to help manage help desk processes with a 360° view of customer service and support activities. It's designed for teams and companies that are looking to improve how they provide service and support to their customers.

SympoQ is complemented by a collection of best practices that ensure consistency in service message, improve help desk processes and facilitate delivery of effective customer service.

SympoQ is a Pay-as-you-go service. Unlike other similar services, the pricing is not based on agent seats, but rather on the account load and the overall usage.

The Dedicated Customer's Portal enriches customers’ experience with self-service capabilities, whilst Support ticket management allows collaboration between team members and timely notifications. The Easy-to-use UX allows fast and easy implementation without complicated team training.

Top 12 SympoQ Alternatives

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  1. Desk.com

    Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

  2. Freshdesk

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  3. Kayako

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales. SaaS or On-Premise, from just $24 per month. Free trial.

  4. mHelpDesk

    mHelpDesk is a mobile field service management software.

  5. ServiceNow

    ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

  6. Vision Helpdesk

    Multi company and multi channel customer support ticketing help desk software by Vision Helpdesk.

  7. HappyFox

    Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

  8. ZenDesk

    Zendesk is a beautiful, lightweight help-desk solution.

  9. JitBit Helpdesk

    JitBit is a web-based help desk and ticketing software solution.

  10. iHelpDesk

    iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

  11. Zoho Books

    Smart Accounting for Growing Business

  12. UserVoice

    UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.