Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
SympoQ description
SympoQ is intuitive and flexible Help Desk Software built to help manage help desk processes with a 360° view of customer service and support activities. It's designed for teams and companies that are looking to improve how they provide service and support to their customers.
SympoQ is complemented by a collection of best practices that ensure consistency in service message, improve help desk processes and facilitate delivery of effective customer service.
SympoQ is a Pay-as-you-go service. Unlike other similar services, the pricing is not based on agent seats, but rather on the account load and the overall usage.
The Dedicated Customer's Portal enriches customers’ experience with self-service capabilities, whilst Support ticket management allows collaboration between team members and timely notifications. The Easy-to-use UX allows fast and easy implementation without complicated team training.
Top 12 SympoQ Alternatives
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Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!
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Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial
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Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales. SaaS or On-Premise, from just $24 per month. Free trial.
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Zendesk is a beautiful, lightweight help-desk solution.
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mHelpDesk is a mobile field service management software.
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Multi company and multi channel customer support ticketing help desk software by Vision Helpdesk.
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JitBit is a web-based help desk and ticketing software solution.
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UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
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iHD
iHelpdesk is cloud based help desk service, cloud based SaaS help desk software
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