Software Alternatives & Reviews

Top 9 Customer Support Products in Knowledge Base

The best Customer Support Products within the Knowledge Base category - based on our collection of reviews & verified products.

Zoho Desk Salesforce Service Cloud HappyFox HelpCrunch UserEcho HelpDocs HelpJuice KnowledgeOwl BoldDesk

Summary

The top products on this list are Zoho Desk, Salesforce Service Cloud, and HappyFox. All products here are categorized as: Platforms for managing customer inquiries and support tickets. Tools for project-related note-taking and document creation. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Customer Support 1 social mentions

  2. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

    #Help Desk #Customer Support #Customer Service

  3. Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

    #Help Desk #Customer Support #Customer Service 1 social mentions

  4. HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

    #Customer Support #Help Desk #CRM

  5. UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
    Pricing:
    • Freemium
    • Free Trial
    • $19.0 / Monthly

    #Help Desk #Customer Support #Customer Service 1 social mentions

  6. Educate your users with a super simple knowledge base that’s built for teams just like yours.

    #Customer Support #Customer Service #Help Desk 2 social mentions

  7. Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

    #Customer Support #Help Desk #Customer Service 1 social mentions

  8. NOTE: KnowledgeOwl has been discontinued.
    KnowledgeOwl is easy-to-use knowledge base software that helps you share information with customers and employees 24/7. Knowledge is power!

    #Customer Support #Customer Service #Help Desk

  9. Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
    Pricing:
    • Paid
    • Free Trial
    • $10.0 / Monthly (For 3 agents)

    #Customer Support #Help Desk And Ticketing #Ticketing Software 1 social mentions

Related categories

Recently added products

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