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Top 9 Help Desk Products in Knowledge Base

The best Help Desk Products within the Knowledge Base category - based on our collection of reviews & verified products.

HelpScout Zoho Desk Salesforce Service Cloud UserEcho HappyFox Teamwork Desk Crisp Chat HelpDesk HelpCrunch

Summary

The top products on this list are HelpScout, Zoho Desk, and Salesforce Service Cloud. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Tools for project-related note-taking and document creation. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Customer Service #Help Desk #Help Desk And Ticketing 2 social mentions

  2. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Help Desk And Ticketing 1 social mentions

  3. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

    #Customer Service #Help Desk #Help Desk And Ticketing

  4. UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
    Pricing:
    • Freemium
    • Free Trial
    • $19.0 / Monthly

    #Feedback #Live Chat #Customer Service 1 social mentions

  5. Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

    #Customer Service #Help Desk #Help Desk And Ticketing 1 social mentions

  6. Helpdesk Software Your Team Can Rely On

    #Customer Service #Help Desk #Help Desk And Ticketing

  7. Multi-channel customer support software
    Pricing:
    • Freemium
    • Free Trial
    • $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

    #CRM #Live Chat #Customer Service 12 social mentions

  8. The easiest help desk system for a team like yours.
    Pricing:
    • Paid
    • Free Trial
    • $4.0 / Monthly (per agent)

    #Customer Service #Help Desk #Help Desk And Ticketing 3 social mentions

  9. HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

    #Live Chat #Customer Service #Help Desk

Related categories

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