Software Alternatives, Accelerators & Startups

Top 9 Customer Service Products in Knowledge Base

The best Customer Service Products within the Knowledge Base category - based on our collection of reviews & verified products.

Zoho Desk Salesforce Service Cloud HappyFox JitBit Helpdesk UserEcho KnowledgeOwl HelpDocs GoDesk HelpJuice

Summary

The top products on this list are Zoho Desk, Salesforce Service Cloud, and HappyFox. All products here are categorized as: Tools for managing customer support, inquiries, and interactions. Tools for project-related note-taking and document creation. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Customer Support 1 social mentions

  2. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

    #Help Desk #Customer Support #Customer Service

  3. Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

    #Help Desk #Customer Support #Customer Service 1 social mentions

  4. JitBit is a web-based help desk and ticketing software solution
    Pricing:
    • Freemium
    • Free Trial
    • $29.0 / Monthly (Basic plan)

    #Customer Service #Customer Support #Help Desk 1 user reviews

  5. UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
    Pricing:
    • Freemium
    • Free Trial
    • $19.0 / Monthly

    #Help Desk #Customer Support #Customer Service 1 social mentions

  6. NOTE: KnowledgeOwl has been discontinued.
    KnowledgeOwl is easy-to-use knowledge base software that helps you share information with customers and employees 24/7. Knowledge is power!

    #Customer Support #Customer Service #Help Desk

  7. Educate your users with a super simple knowledge base that’s built for teams just like yours.

    #Customer Support #Customer Service #Help Desk 2 social mentions

  8. 8
    Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
    Pricing:
    • Paid
    • Free Trial
    • Β£20.0 / Monthly (per Agent)

    #Customer Support #Customer Service #Help Desk And Ticketing

  9. Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

    #Customer Support #Help Desk #Customer Service 1 social mentions

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!