Best Lighthouse Desktop Alternatives & Competitors in 2025

SeamlessDesk is a cloud-based service desk software solution that makes it easy to manage customer support operations of any size.

Key SeamlessDesk features:

User-Friendly Interface Robust Ticketing System Customizability Integration Capabilities

Learn how elevio can help bring all your support channels into one, to provide the best support possible for your users.

Key Elevio features:

User-Friendly Interface Integrated Knowledge Base Real-Time Support Multi-Channel Integration

Industry's first context-aware Helpdesk Software.

Key Zoho Desk features:

Omnichannel Zia - Artificial Intelligence Embeddable Self-service Multibrand Help Center

Visit website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

Talk to visitors and customers over mutiple channels in real time. Drive all your web and social messages into one dashboard.

Key Paldesk features:

Easy to Set-up and use Integrations Analytics and Reporting Free Trial

paid Free Trial $11.0 / Monthly (Per agent/Per month)

Help Scout is a simple, straightforward way to provide excellent support.

Key HelpScout features:

User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

The most flexible, reliable, trusted IT service management software on the market.

Key Vivantio features:

Customizability User-Friendly Interface Scalability Integration Capabilities

Customer Experience Knowledge Management. livepro is feature-rich yet easy to use, delivering answers to agents - not long documents to dig through.

Key livepro features:

User-Friendly Interface Centralized Knowledge Management Improved Customer Support Customization

Decision tree driven Interactive guides for customer service.

Key Yonyx features:

Interactive Troubleshooting Guides Visual Content Creation Integration Capabilities Enhanced Customer Experience

Raiseaticket is a 100% free cloud based helpdesk for customer service and support. The saas provides portal, workflows, insights to manage communications for the support and service process.

Key Raiseaticket features:

User-Friendly Interface Cost-Effective Cloud-Based Customization Options

free

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Key LiveAgent features:

Ticket management Live Chat & In-App-Messaging Email notifications Email Templates

freemium $15.0 / Monthly (Small)

Reduce waste. Maximize efficiency. The SwipeGuide Work Instruction Software empowers teams to create effortless digital instructions.

Key SwipeGuide features:

User-Friendly Interface Cloud-Based Accessibility Enhanced Collaboration Integration Capabilities

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

Key tawk.to features:

Free Plan Customizable Widget Multilingual Support Integration with Other Tools

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial.

Key HappyFox features:

User-Friendly Interface Customization Multi-Channel Support Automation Features