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Zendesk
Zendesk is a beautiful, lightweight help-desk solution.
Some of the top features or benefits of Zendesk are: User-Friendly Interface, Multi-Channel Support, Customizability, Robust Reporting and Analytics, and Scalability. You can visit the info page to learn more.
Best Zendesk Alternatives & Competitors in 2025
The best Zendesk alternatives based on verified products, community votes, reviews and other factors.
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Open-Source Alternatives.
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Try for freePremium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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/freshdesk-alternativesFreshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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/intercom-alternativesIntercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
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/liveagent-alternativesLiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
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/helpscout-alternativesHelp Scout is a simple, straightforward way to provide excellent support
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/tawk-to-alternativestawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
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/zoho-desk-alternativesIndustry's first context-aware Helpdesk Software
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/livechat-alternativesLiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
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/front-alternativesThe platform for exceptional customer service at scale.
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/kayako-alternativesHelp Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.
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/salesforce-service-cloud-alternativesService Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
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/drift-alternativesA messaging app that helps you grow your business.
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/groovehq-alternativesA new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.
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/gorgias-alternativesGorgias is a helpdesk built to provide great support at scale.
Zendesk discussion
Endesk's user-friendly design streamlines navigation, automates repetitive tasks, reduces clutter, and provides easy access to relevant, contextual data.
Zendesk is widely known and I've heard great things about them
great app used it before..