Watch your users' experience in recorded videos, even when they message you on Live Chat support. Pay one subscription for Analytics, Live Chat, and generating video testimonials via users. . WatchThemLive records every user's session in videos or heatmaps, so you see the journey your users have on your platform. . Set up your live chat support channel and watch all the sessions of a user when they send you a message to ask questions. WatchThemLive lets you automate prompting your users to send you video testimonials while using your platform.
WatchThemLive is a user behavioral analytics software that helps Product Managers, Web Developers, UI/UX Designers, and Support teams create a better user experience for their visitors across all devices, identify and fix bugs as soon as they occur, and maximize conversion through ideal design choices through the use of the following features:
Session Recording
Website Heatmap
Video Live Chats
Automated Video Testimonials
User Behavior Tracking
Page Behavioural Tracking
Bug Tracking and Reporting
Goal Tracking
Funnel Analysis
Detailed Analytics
Teams
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I've used WatchThemLive on my own site and several clients' sites for my company. Personally I really like the replay feature that you can just sit there all day watching the user's behavior on your site and improve the UX on the site by analyzing them. The dashboard interface is clean and easy to navigate, and the heatmap feature is clear and accurate.
I have been using WatchThemLive for the third year now. It has always helped me to understand what my users want and discover their behavioral and navigating patterns. Using this tool, I didn’t have to rely on guesswork or second-handed data. I could make any changes to my website based on actual data which is gathered directly from my users.
I have been using WatchThemLive for the third year now. It has always helped me to understand what my users want and discover their behavioral and navigating patterns. Using this tool, I didn’t have to rely on guesswork or second-handed data. I could make any changes to my website based on actual data which is gathered directly from my users.
WatchThemLive is a very helpful tool that can answer even those questions about your website performance, you never asked for! The IT and marketing specialist got a much clearer picture of our website's functionality, which helped to discover and understand our visitor's behavior and the path they use when browsing our websites. It helps us to understand visitors’ behavior, decrease the bounce rate of our landing pages and increase the conversion rate, and find bugs on the site.
As an eCommerce store owner, I had a huge problem. People added products to their shopping cart but left them without completing their purchases which was really disappointing. I wanted to know what the reason was, so I asked an expert, and they suggested using WatchThemLive. Luckily, it solved my problem! After watching WatchThemLive’s sessions, I realized that customers left my website after seeing the payment options. After that, I increased the options, and customers would complete their purchases!
At Aigrow.me we have been using for Live Chat and Session Recordings and Love it. Support is great and heatmaps needs to get a notch better
In my opinion, WatchThemLive works great with any user-facing product. It is a great tool for small and/or medium companies that want to track and see how their product is being used by real users. Getting the insights early on and being able to see how it is being used is valuable. I would recommend WatchThemLive above most other tracking metrics to be with.
We implemented WatchThemLive on our websites and web app in order to track the customer journey and understand how to improve it. We also used it during many campaigns, creating heatmaps of A/B test landing pages and seeing which one has the qualitative and quantitative better performances. WatchThemLive also allowed us to spot several issues in forms and landing pages that were very specific and hard to find. You can track events, such as errors or conversions as well.
I currently have a home alarm system and a security camera. I was looking for an app that would allow me to monitor both aspects of my security system. I found this app and love it. It allows me to set up alarms and to view live video from my system. The only thing I don't like is that you need to be on your home network to use it, but it's not that big of a deal. It is a
As a customer service, I often got complaints from users who were facing problems using our software. They couldn’t explain why and we weren’t able to help them, so we were losing our customers. WatchThemLive’s session replays helped us record our users’ sessions and watch them, and we could exactly see what their problems were!
I have been using WatchThemLive for the third year now. It has always helped me to understand what my users want and discover their behavioral and navigating patterns. Using this tool, I didn’t have to rely on guesswork or second-handed data. I could make any changes to my website based on actual data which is gathered directly from my users.
If you are looking to improve your lead conversions, WatchThemLive is a great tool. It's also great to use to track what a user does live. I use it to see their movements in real-time and where they spend the most time per page. Their data is great and it has been really helpful.
I specifically use WatchThemLive’s heat maps and other data to help me understand how my users are interacting with my website, and it helps me understand where I can make changes, for example, on my sales page or on one of my blogs. Once I understand how they use it, then I make the change and record it again.
I use WatchThemLive every times and It gives me insights into one of the best experience and It’s also cheap compared to other similar solutions and gives awesome insight into user behavior.
WatchThemLive is a great tool that can help you understand better how your website effectively works and what customer behavior is when surfing it. It's a turnkey solution, easy to implement and manage, and offers you opportunities to improve funnels, landing pages, and the entire path to conversion for your customers. It also provides an overview of triggered events, helping to spot errors.
WatchThemLive is designed to analyze the conversion funnel of our clients' websites, their operating system, browser, language, page views, traffic source and many other useful information. It is getting better day by day. I like it a lot.
If you are looking to improve your lead conversions, WatchThemLive is a great tool. It's also great to use to track what a user does live. I use it to see their movements in real-time and where they spend the most time per page. Their data is great and it has been really helpful.
We switched to WatchThemLive from some other solution in order to be able to analyze conversion funnels on the websites of our clients, but we do much more than that. We weed out some errors, analyze problems with the funnels we manage, and in general, have a better understanding of what is going on on our sites. The recordings are easy to view and read, and the filtering options are wide and intuitive.
All of WatchThemLive’s features, such as session replays, heatmaps, goal tracking, etc., helped us understand our users perfectly. The result of understanding our users was designing the best website, increasing user engagement, and boosting our conversion rates. By using WathcthemLive’s analytics, we could figure out what kind of devices our visitors use, their operating system, browser, language, page views, traffic source, and lots of other useful information.
I work closely with our customer affinity, support departments and QA departments to verify bugs. When we're working on improving features or new features we look at WatchThemLive to gather feedback from how people use our website. The best thing that WatchThemLive has over FullStory is that it tracks specific JS errors. This has been super helpful to see how many customers are seeing specific errors.
We wanted to launch a new user-centric website, but we were so lost and didn’t know what to do. Later on, we discovered that the best way to do this was to perform usability testing. We were short on money, so we couldn’t rent a laboratory. We were becoming devastated when one of our team members suggested using WatchThemLive. So, we asked our users to perform certain tasks and scenarios while we recorded their performance by using WatchThemLive’s session replays. The results were exactly what we needed, and we could save money for other marketing purposes. We have been using WatchThemLive since then, and it’s becoming more advanced day by day.
As a customer service, I often got complaints from users who were facing problems using our software. They couldn’t explain why and we weren’t able to help them, so we were losing our customers. WatchThemLive’s session replays helped us record our users’ sessions and watch them, and we could exactly see what their problems were!
After redesigning our website, we were faced with a sudden drop in our traffic which increased our bounce rate as well. At that time, we were using Google Analytics to track our users' behavior. However, GA only gave us numerical data, so we didn't really know why our users were leaving us. Then, we started looking for a solution to monitor user behavior, and we came across WatchThemLive. After doing some research, we realized that it's affordable and has awesome features compared to other tools. With WatchThemLive's session replays, we could watch the whole customer journey and find out what was the exact reason for our traffic drop!
To understand if our business was headed toward the destination we planned for, we needed to set and track goals. Like any other business, we tried to use Google Analytics, but for example, we didn’t know why mobile users were leaving our website while desktop users had longer sessions. So, we decided to use another tool to help us visualize the user journey. With WatchThemLive, not only could we set and track goals, but we could also see the reason behind users’ actions by watching their whole sessions using session replays.
As a full service digital agency our priority is gathering and analysing data. WatchThemLive helps us to gather live data from our client´s websites and landing pages for a reasonable price. We use heatmaps most frequently and always find insights in their results. Live recordings are incredibly useful for us as well. Performance-wise, WatchThemLive has no negatives, and their support has always been responsive as well. Highly recommended!
WatchThemLive is used for almost all of our clients, including ourselves. The tool allows us to make recommendations for our client's websites to optimize them for areas of improvement or opportunity. By collecting data so quickly, we are able to make informed decisions that allow our customer to optimize their website.
After using WatchThemLive for 4 years, I think it is really a brilliant solution to improve my site and fix bugs. For example, when a user contactsme about a bug he encountered without giving me enough detail, I come back to WatchTheLive to see what really happened. It also helped me to improve interface and fix bugs.
In my opinion, WatchThemLive works great with any user-facing product. It is a great tool for small and/or medium companies that want to track and see how their product is being used by real users. Getting the insights early on and being able to see how it is being used is valuable. I would recommend WatchThemLive above most other tracking metrics to be with.
WatchThemLive is a very helpful tool which can answer even those questions about your website performance, you never asked for! The IT and marketing specialist got a much clearer picture of our website's functionality, which helped to discover and understand our visitor's behavior and the path they use when browsing our websites. It helps us to understand visitors’ behavior, decrease the bounce rate of our landing pages and increase the conversion rate, and find bugs on the site.
We implemented WatchThemLive on our websites and web app in order to track the customer journey and understand how to improve it. We also used it during many campaigns, creating heatmaps of A/B test landing pages and seeing which one has the qualitative and quantitative better performances. WatchThemLive also allowed us to spot several issues in forms and landing pages that were very specific and hard to find. You can track events, such as errors or conversions as well.
As an eCommerce store owner, I had a huge problem. People added products to their shopping cart but left them without completing their purchases which was really disappointing. I wanted to know what the reason was, so I asked an expert, and they suggested using WatchThemLive. Luckily, it solved my problem! After watching WatchThemLive’s sessions, I realized that customers left my website after seeing the payment options. After that, I increased the options, and customers would complete their purchases!
I've used WatchThemLive on my own site and several clients' sites for my company. Personally I really like the replay feature that you can just sit there all day watching the user's behavior on your site and improve the UX on the site by analyzing them. The dashboard interface is clean and easy to navigate, and the heatmap feature is clear and accurate.
We (the product design team) use WatchThemLive to collect a mixture of qual and quant data quickly through our site. WatchThemLive has a wide range of tools such as session recordings, heatmaps, and web analytics within its suite that we make use of on a daily basis. WatchThemLive allows us to collect data incredibly quickly without needing to recruit users and design a lengthy research plan.
I have been using WatchThemLive for the third year now. It has always helped me to understand what my users want and discover their behavioral and navigating patterns. Using this tool, I didn’t have to rely on guesswork or second-handed data. I could make any changes to my website based on actual data which is gathered directly from my users.
I have been using WatchThemLive for the third year now. It has always helped me to understand what my users want and discover their behavioral and navigating patterns. Using this tool, I didn’t have to rely on guesswork or second-handed data. I could make any changes to my website based on actual data which is gathered directly from my users.
We use WatchThemLive across all our product development. It gives us insights into common user experience issues and gives us great feedback to improve our product. It’s cheap compared to other similar solutions and gives awesome insight into user behavior.
"We use WatchThemLive to improve website by offering users an interface that is better adapted to their needs. Over the years, we have found that by using this technology, we have been able to improve user retention. Of course, when a user spends more time on your website, they learn more about your product, and thus this product has more weight in their purchase decision. What we like most about WatchThemLive is that it is very easy to install and manage solutions. Installation takes no more than 5 minutes, and configuration is also very simple. The control panel allows you to control all the parameters and understand perfectly what your users do and why they do it. The only work is then deciding how to modify the website so that the user follows the path you want. In short, WatchThemLive has become an essential tool for our designers. Without it, we would not have achieved the results we have. It helped us improve our website, record user activity, and control everything. "
After redesigning our website, we were faced with a sudden drop in our traffic which increased our bounce rate as well. At that time, we were using Google Analytics to track our users’ behavior. However, GA only gave us numerical data, so we didn’t really know why our users were leaving us. Then, we started looking for a solution to monitor user behavior, and we came across WatchThemLive. After doing some research, we realized that it’s affordable and has awesome features compared to other tools. With WatchThemLive’s session replays, we could watch the whole customer journey and find out what was the exact reason for our traffic drop!
We wanted to launch a new user-centric website, but we were so lost and didn’t know what to do. Later on, we discovered that the best way to do this was to perform usability testing. We were short on money, so we couldn’t rent a laboratory. We were becoming devastated when one of our team members suggested using WatchThemLive. So, we asked our users to perform certain tasks and scenarios while we recorded their performance by using WatchThemLive’s session replays. The results were exactly what we needed, and we could save money for other marketing purposes. We have been using WatchThemLive since then, and it’s becoming more advanced day by day.
"Extremely helpful for our company in so many ways! Our department uses WatchThemLive to easily find bugs on our pages. If there are any tickets from our customers, we find their session and we see what problem they ran into. It is a much easier and faster approach than contacting our users and getting more information from them. Totally recommend. WatchThemLive also provides all necessary information about the user and the best image of what the user is doing. "
We use WatchThemLive to improve our website by offering users an interface that is better adapted to their needs. Over the years, we have found that by using this technology, we have been able to improve user retention. Of course, when a user spends more time on your website, they learn more about your product, and thus this product has more weight in their purchase decision. What we like most about WatchThemLive is that it is very easy to install and manage solutions. Installation takes no more than 5 minutes, and configuration is also very simple. The control panel allows you to control all the parameters and understand perfectly what your users do and why they do it. The only work is then deciding how to modify the website so that the user follows the path you want. In short, WatchThemLive has become an essential tool for our designers. Without it, we would not have achieved the results we have. It helped us improve our website, record user activity, and control everything.
I would recommend WatchThemLive for everyone, as I'm very satisfied with the service they provide. WatchThemLive is a must-have tool not only for e-commerce or webshop, but every website which wants to understand their visitors, and make it constantly better and better, more user friendly and convenient to use. It generates very nice heatmaps where you can check the specified page structure and performance in terms of user interactions, also with recordings which is our most used part of WatchThemLive
We are using WatchThemLive only in the Product Department to detect UX problems on our website and improve them. We use it to increase our conversion rate thanks to their session replays, and we also use it a lot to detect errors and bugs. So the main goal is to improve UX to have more satisfied clients. The dashboard is really well done and summarizes everything we need in a simple view, and the recordings are the thing we use the most to understand the real user journey.
WatchThemLive is safe for your company... you can comfortably observe the reproduction that is clear and without falls... the board is worth using because of how easy it is to understand it... I recommend it.
I've used WatchThemLive on my own site and several clients' sites for my company. Personally I really like the replay feature that you can just sit there all day watching the user's behavior on your site and improve the UX on the site by analyzing them. The dashboard interface is clean and easy to navigate, and the heatmap feature is clear and accurate.
I work closely with our customer affinity, support departments and QA departments to verify bugs. When we're working on improving features or new features we look at WatchThemLive to gather feedback from how people use our website. The best thing that WatchThemLive has over FullStory is that it tracks specific JS errors. This has been super helpful to see how many customers are seeing specific errors.
I've used WatchThemLive on my own site and several clients' sites for my company. Personally I really like the replay feature that you can just sit there all day watching the user's behavior on your site and improve the UX on the site by analyzing them. The dashboard interface is clean and easy to navigate, and the heatmap feature is clear and accurate.
I would recommend WatchThemLive for everyone, as I'm very satisfied with the service they provide. WatchThemLive is a must-have tool not only for e-commerce or webshop, but every website which wants to understand their visitors, and make it constantly better and better, more user friendly and convenient to use. It generates very nice heatmaps where you can check the specified page structure and performance in terms of user interactions, also with recordings which is our most used part of WatchThemLive
I specifically use WatchThemLive’s heat maps and other data to help me understand how my users are interacting with my website, and it helps me understand where I can make changes, for example, on my sales page or on one of my blogs. Once I understand how they use it, then I make the change and record it again.
So I have a sales page where I’m selling a low ticket option at the top of my funnel. I use WatchThemLive to record people who land on my sales page and also heat maps. This allows me to understand how my users interact with my sales page, where they scroll, whether they go to the checkout, where they leave, and more.
We wanted to redesign our website to make it more user-centric through usability testing. We didn't have the resources to perform laboratory usability testing. So one of our team members suggested using WatchThemLive. We were able to record users' interactions while performing tasks through session replays. It was all we needed, and we could spend our resources on other marketing efforts. We are still using WatchThemLive to improve our website, and it's been amazing. They are also always adding more cool features, like browser console tracking.
I found out about WatchThemLive on Dealify and bought a premium lifetime plan. And man am I happy I did that! It's easy to work with and wrap your head around and it does the job as it's supposed to.
To understand if our business was headed toward the destination we planned for, we needed to set and track goals. Like any other business, we tried to use Google Analytics, but for example, we didn’t know why mobile users were leaving our website while desktop users had longer sessions. So, we decided to use another tool to help us visualize the user journey. With WatchThemLive, not only could we set and track goals, but we could also see the reason behind users’ actions by watching their whole sessions using session replays.
I'm just gonna leave the same review I've already left on Capterra: At SocialPros, we were experiencing a considerable drop in signups for our family of sites. We weren't producing promising results despite consistent link-building and several rounds of content optimizations. After we decided to rely on a CRO tool to monitor inbound traffic and analyze visitor behavior, we did a bit of research and discovered WatchThemLive. When we compared it against competitors like Hotjar, we decided it's the best tool for solving the CR issue on SocialPros. The tool helped us understand the behavior of our users, and using WatchThemLive session recording and heatmap features, we were able to get to the bottom of the problem and improve CR.
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