WatchThemLive review: WatchThemLive helped us detect UX problems (2022)

WatchThemLive Review

jay_anthony95

over 1 year ago

WatchThemLive helped us detect UX problems
We are using WatchThemLive only in the Product Department to detect UX problems on our website and improve them. We use it to increase our conversion rate thanks to their session replays, and we also use it a lot to detect errors and bugs. So the main goal is to improve UX to have more satisfied clients. The dashboard is really well done and summarizes everything we need in a simple view, and the recordings are the thing we use the most to understand the real user journey.

🏁 Competitors: Hotjar, Mixpanel, Smartlook

👍 Pros: Affordable pricing|Useful filters|Great customer support|User friendly interface|Great user experience|User session security|Heatmap|Goal tracking|Real-time analytics|Analytics reporting

👎 Cons: None so far

jay_anthony95

over 1 year ago

WatchThemLive helped us detect UX problems

We are using WatchThemLive only in the Product Department to detect UX problems on our website and improve them. We use it to increase our conversion rate thanks to their session replays, and we also use it a lot to detect errors and bugs. So the main goal is to improve UX to have more satisfied clients. The dashboard is really well done and summarizes everything we need in a simple view, and the recordings are the thing we use the most to understand the real user journey.

🏁 Competitors: Hotjar, Mixpanel, Smartlook

👎 Cons: None so far