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Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

1.5
(6 reviews)
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Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback


Pricing:
  • Freemium
  • Free Trial
  • €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Videos:
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Hotjar Alternatives

The best Hotjar alternatives based on verified products, community votes, reviews and other factors.

  1. 277

    Smartlook

    ↔ Hotjar

    Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

    freemium

  2. 162

    Google Analytics

    ↔ Hotjar

    Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

  3. 170

    FullStory

    ↔ Hotjar

    Meet FullStory, the app that captures all your customer experience data in one powerful platform.

  4. 152

    Crazy Egg

    ↔ Hotjar

    Through Crazy Egg's heat map and scroll map reports you can get an understanding of how your visitors engage with your website so you can boost your conversion rates.

  5. 107

    ✓ LiveSession

    ↔ Hotjar

    LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics.

    Try for free freemium $99.0 / Monthly (10k sessions / unlimited users / 1-month data retention)

  6. 102

    Lucky Orange

    ↔ Hotjar

    Get into the minds of your customers by watching them navigate your site and chatting with them as they do so.

  7. 78

    Mouseflow

    ↔ Hotjar

    Mouseflow is the most popular session replay / recording and website heatmap tool. Sign up today or call +1 (855) 668-7335 for a personal demonstration!

  8. 82

    Mixpanel

    ↔ Hotjar

    Mixpanel is the most advanced analytics platform in the world for mobile & web.

  9. 57

    UserTesting.com

    ↔ Hotjar

    Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

    Free Trial

  10. 65

    Inspectlet

    ↔ Hotjar

    Google Analytics tells you what, Inspectlet tells you why.

  11. 61

    VWO

    ↔ Hotjar

    Use VWO to tweak, optimize & personalize your website with minimal IT help.

  12. 30

    Dynatrace

    ↔ Hotjar

    Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

  13. 42

    Heap

    ↔ Hotjar

    Analytics for web and iOS. Heap automatically captures every user action in your app and lets you measure it all. Clicks, taps, swipes, form submissions, page views, and more.

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Hotjar Reviews

  1. User avatar
     
    Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive
  2. User avatar
     
    Don't work the heatmap and I did not like others.

    Don't work the heatmap and I did not like others.

    🏁 Competitors: WatchThemLive
  3. User avatar
     

    I found that Hotjar was not user-friendly. It's hard to navigate, I kept getting lost. They should do a better job with their customer service as well. I felt like they weren't responsive to my needs and it just wasn't worth the money for me to continue with them.

    🏁 Competitors: WatchThemLive

External sources with reviews and comparisons of Hotjar

10 Best Hotjar Alternatives & Competitors in 2023
Hotjar provides its users with 4 packages, and its ‘Basic’ one is free. In the following picture, you can take a look at all Hotjar plans, including ‘Plus,’ ‘Business,’ and ‘Scale’ services. The pricing on Hotjar starts from $32 a month.
Source: www.socialpros.co
The Top 10 Website Session Recording Tools for 2022
Hotjar is a simple, virtual, and visually appealing solution to find, track, gather, and convey consumer needs. Using the HotJar programme, you can understand your users and identify their key issues. By examining your user behaviour, the application enables you to ask the appropriate inquiry at the appropriate time.
Source: siterecording.com
Hotjar vs FullStory
Hotjar combines analytics data with user feedback collection to give you a more holistic understanding of your website visitors and customers. Hotjar and FullStory both offer tools like heatmaps and recordings to visually understand user behavior, but Hotjar also gives you survey tools and feedback widgets so you can quite...
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Hotjar is a user testing and behaviour analytics software that combines multiple UX tools in one. This focus however means that it lacks a solid CX solution. Feedback analysis and reporting are not available (aside from exporting data to XLS or CSV. With this software however, users can create heatmaps, user recordings (e.g....
Source: mopinion.com
Read all Hotjar reviews →

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This is equivalent to 4.1 / 5 rating.

Author of Hotjar's details: | Publisher: SaaSHub
Categories: Heatmaps, Web Analytics, Customer Feedback, Surveys, Designer Tools, User Experience, Marketing, Analytics, User Monitoring
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