After redesigning our website, we were faced with a sudden drop in our traffic which increased our bounce rate as well. At that time, we were using Google Analytics to track our users' behavior. However, GA only gave us numerical data, so we didn't really know why our users were leaving us. Then, we started looking for a solution to monitor user behavior, and we came across WatchThemLive. After doing some research, we realized that it's affordable and has awesome features compared to other tools. With WatchThemLive's session replays, we could watch the whole customer journey and find out what was the exact reason for our traffic drop!