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Smartsupp VS Upvoty

Compare Smartsupp VS Upvoty and see what are their differences

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The platform for exceptional customer service at scale. featured
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Smartsupp logo Smartsupp

Drive your online sales through conversations! AI, LeadGen chatbots, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time.

Upvoty logo Upvoty

User feedback in 1 simple overview 🔥
  • Smartsupp Landing page
    Landing page //
    2023-07-09

Jumpstart your sales and boost conversions with Smartsupp. Our packages offer everything you need: AI, LeadGen chatbots and live chat to help you turn visitors into customers. Automate responses to repetitive questions and provide a personal touch when it matters the most. Leverage multilingual customer support and gain insights into your customer service agents' performance. If you want to use one of the world's most trusted live chat and chatbot apps, use Smartsupp.

We currently power up over 100,000 webshops and websites so they can better:

  • Chat with their customers and build powerful relationships. Our easy-to-install, fast widget is complemented by Messenger, and email, so every conversation is accessible via our mobile apps.
  • Convert visitors into customers by running powerful lead gen campaigns with automated messages and chatbots.
  • Engage both customers and visitors with our AI-powered sales and care assistants that are always available and ready to help.
  • Understand the conversation flow, how happy your customers are with your team and offering, what they ask about – but also who converts and who requires your attention.

Check Smartsupp and see what we can do for you.

  • Upvoty Landing page
    Landing page //
    2020-11-22

With Upvoty you are able to collect and manage valuable feedback from your users in 1 simple overview. You can also share your product roadmap to show your users what's next. Turn user feedback into actionable product optimizations! Try it for free!

Smartsupp

Website
smartsupp.com
Pricing URL
Official Smartsupp Pricing
$ Details
freemium $19.5 / Monthly
Platforms
Wordpress Prestashop Shopify WooCommerce Wix BigCommerce Magento
Release Date
2014 February
Edit details

Upvoty

Website
upvoty.com
Pricing URL
Official Upvoty Pricing
$ Details
paid Free Trial $15.0 / Monthly (Unlimited boards and users are possible in our Unlimited plan!)
Platforms
Shopify Google Chrome Safari iOS Android Wordpress Magento Browser
Release Date
2018 November
Edit details

Smartsupp features and specs

  • Live chat: Yes
  • Chatbot: Yes
  • Lead generation: Yes
  • AI assistant: Yes

Upvoty features and specs

No features have been listed yet.

Smartsupp videos

No Smartsupp videos yet. You could help us improve this page by suggesting one.

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Upvoty videos

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Take Your Feedback Up A Level With Upvoty (Onboarding and Review)

Category Popularity

0-100% (relative to Smartsupp and Upvoty)

Smartsupp

Upvoty

Live Chat
100 100%
Live Chat
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Support
100 100%
Customer Support
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smartsupp and Upvoty

Smartsupp Reviews

We have no reviews of Smartsupp yet.
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Upvoty Reviews

  1. Switched to Upvoty

    Easily migrated from another tool, our team and users are loving Upvoty thus far, now 5 months in.

    🏁 Competitors: Canny, Nolt, hellonext.co
    👍 Pros:    Easy to use|Usability|User-friendly|Great customer support|Fast support|Easy to setup|Easy implementation
    👎 Cons:    Mobile app
  2. Nice tool, quick response

    We use upvoty for a few months now, every month they add some new cool features. They listen to their customers very carfully. They should be, otherwise their tool does not work :-D

  3. Collecting customer feedbacks never been easier.

    I have been waiting a long time for a beautiful and easy to use feedback tool - Upvoty is it. Upvoty also nails all the little things.

    This tool really helps our customers provide feedback and priorities to our Product, and Development teams. We were able to implement this directly into our app which creates a seamless experience for our users.

Social recommendations and mentions

Based on our record, Upvoty seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smartsupp mentions (0)

We have not tracked any mentions of Smartsupp yet. Tracking of Smartsupp recommendations started around Mar 2021.

Upvoty mentions (1)

  • $20,000 MRR bootstrapped - Here's how we did it
    💬 User feedback: From the very start, we listened really carefully to the feedback of our users (of course by using our own product - upvoty.com). This resulted in us building a product that was valuable and people actually wanted to pay for it. Source: over 2 years ago

What are some alternatives?

When comparing Smartsupp and Upvoty, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Nolt - A fast & beautiful way to collect user feedback

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

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