Top 7 Open-Source Alternatives to Crust Service Cloud

Crust Service Cloud

Crust Service Cloud is an open-source and self-hosted customer service desk, built on the Crust Compose low-code platform Compose. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.

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Product categories

Business Management CRM Chat Support Chatbot Platforms & Tools Chatbots Customer Engagement Customer Service Customer Support Help Desk Help Desk And Ticketing Knowledge Management Live Chat

Summary

The top open-source alternatives to Crust Service Cloud are osTicket, ChatWoot, and EspoCRM. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

osTicket Landing Page
1

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 38 social mentions
ChatWoot Landing Page
2

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Live Chat #Help Desk #Support 5 social mentions
EspoCRM Landing Page
3

EspoCRM

EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.
Pricing:
- Open Source
- Free
- Free Trial
#Marketing #Sales #CRM 2 user reviews
Zammad Landing Page
4

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 18 social mentions
FreeScout Landing Page
5

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Customer Service #Help Desk #Help Desk And Ticketing 13 social mentions
Helpy.io Landing Page
6

Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Pricing:
- Open Source
#Knowledge Management #Help Desk #Chatbots 2 social mentions
OpenSupports Landing Page
7

OpenSupports

Simple open source ticket system with user system and modern design.
Pricing:
- Open Source
#Customer Service #Help Desk #Help Desk And Ticketing