Top 11 Open-Source Alternatives to Crust Service Cloud

Crust Service Cloud

Crust Service Cloud is an open-source and self-hosted customer service desk, built on the Crust Compose low-code platform Compose. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.

Product categories

Business Management CMS CRM Customer Service Customer Support Help Desk Live Chat Open Source Productivity Sales Sales Workflow Support

Summary

The top open-source alternatives to Crust Service Cloud are osTicket, ChatWoot, and Zammad. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

osTicket Landing Page
1

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
ChatWoot Landing Page
2

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
Zammad Landing Page
3

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
EspoCRM Landing Page
4

EspoCRM

EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.
Pricing:
- Open Source
- Free
- Free Trial
#CRM #Open Source #Sales
FreeScout Landing Page
5

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service 12 social mentions
SuiteCRM Landing Page
6

SuiteCRM

SuiteCRM, Open Source CRM for the world Fully featured Open Source CRM, as powerful as Salesforce and Dynamics. Try the online demo! Online Demo Sign up for the SuiteCRM Master Classes. First class on June 6! Download
Pricing:
- Open Source
#CRM #Sales #Sales Workflow 16 social mentions
Bitrix24 Landing Page
7

Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
Pricing:
- Open Source
- Freemium
- Free Trial
- $69.0 / Monthly (6 users / 50 GB / CRM+)
#Project Management #Task Management #Communication
Zoho CRM Landing Page
8

Zoho CRM

Omnichannel CRM for Businesses of all sizes
Pricing:
- Open Source
- Freemium
- Free Trial
- $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
#CRM #Productivity #CMS 1 social mentions
Mautic Landing Page
9

Mautic

Mautic is marketing automation software (email, social, & more).
Pricing:
- Open Source
#CRM #Sales #Sales Workflow 5 social mentions
OpenSupports Landing Page
10

OpenSupports

Simple open source ticket system with user system and modern design.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
All Our Ideas Landing Page
11

All Our Ideas

All Our Ideas is a platform that enables groups to collect and prioritize ideas in a transparent, democratic, and bottom-up way. It’s a suggestion box for the digital age.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Feedback 1 social mentions