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Zendesk Tiny Tiny RSSZendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
We switched to Zendesk hoping for a robust support platform, but the experience has been more frustrating than beneficial. On paper, it looks like it can do everything โ ticketing, chat, reporting, multi-channel support โ however, actually getting it to work the way you want is a challenge.
First off, the pricing feels out of step with reality. Key features we needed (automation, SLA controls, advanced reporting) were buried in higher-tier plans, which quickly inflated our costs. For a small to mid-size team, this made the platform feel overpriced compared to competitors.
The interface isnโt very friendly either. Between frequent UI changes and buried settings, training new agents becomes a project in itself. Even getting basic workflows set up required more time than expected. And ironically, when we did run into issues, Zendesk support wasnโt as quick or helpful as youโd hope from a company selling customer service software.
Overall, Zendesk has potential, but the combination of complex setup, high cost, and mediocre support makes it a 2-star experience in our book.
Based on our record, Tiny Tiny RSS should be more popular than Zendesk. It has been mentiond 49 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 2 years ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 3 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 4 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 4 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโd emphasize a straightforward, fuss-free angle instead. Source: about 4 years ago
Funny that this pops up now, yesterday I was looking into using rss2email [1] and migrate all my RSS reading workflow inside mutt. Ultimately I decided against it because I like being able to use a web-app based reader (Tiny Tiny RSS [2]) both on my work computer and my phone for RSS. [1]: https://github.com/rss2email/rss2email [2]: https://tt-rss.org/. - Source: Hacker News / 5 months ago
Hello there! I just set up TinyTinyRSS (https://tt-rss.org/) at home and I'm looking into interesting things to read as well as people/website publishing interesting stuff. This, among the other things, to reduce the daily (doom)scrolling and avoid the recommendation algorithms by social media. So: who or what do you follow via RSS feed, and why? - Source: Hacker News / 5 months ago
Tiny Tiny RSS is still awesome, twelve years later. It is super-easy to self-host: https://tt-rss.org/. - Source: Hacker News / over 1 year ago
I self-host Tiny Tiny RSS (https://tt-rss.org/). I think it will do everything you want (and more). The web UI is fine, and the Android app is great. It's actively developed, has been around for over a decade (I have been using it since Google Reader shut down) and has been super stable. I guess the only thing it doesn't have that a SaaS offering could do would be some sort of recommendation engine (which I have... - Source: Hacker News / over 1 year ago
Ttrss (https://tt-rss.org/) self hosted. When Google Reader shut down I switch to feedly for a bit, don't remember now why but for some reason I didn't like it. So I started self hosting my own instance of ttrss and haven't looked back since. - Source: Hacker News / almost 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Feedly - The content you need to accelerate your research, marketing, and sales.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Inoreader - Dive into your favorite content. The content reader for power users who want to save time.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
NewsBlur - NewsBlur is a personal news reader that brings people together to talk about the world.