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Feedly VS Zendesk

Compare Feedly VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Feedly logo Feedly

The content you need to accelerate your research, marketing, and sales.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Feedly Landing page
    Landing page //
    2023-01-30
  • Zendesk Landing page
    Landing page //
    2024-05-06

Feedly videos

+ Add

Best RSS Reader App for iOS?!?! Feedly Review

More videos:

  • Review - Feedly | The best news curation app!
  • Tutorial - Feedly Tutorial - Free Version 2019

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Feedly and Zendesk)

Feedly

Zendesk

RSS
100 100%
RSS
0% 0
Customer Support
0 0%
Customer Support
100% 100
RSS Reader
100 100%
RSS Reader
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Feedly and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Feedly and Zendesk

Feedly Reviews

Build Own Feed: Best Tools in 2024
Feedly stands out as a versatile platform for content aggregation, offering a user-friendly interface and robust features for organizing and consuming content. With Feedly, users can seamlessly subscribe to RSS feeds from their favorite sources and categorize them into customizable collections. Its magazine-style layout and intuitive design make it easy to browse and...
Source: medium.com
19 Best Feedly Alternatives To Track Insights Across The Web
It’s up to the user to decide whether Feedly Pro is worth the money. Feedly Pro is easily worth the $5 per month you’ll be paying if you use tools like Evernote religiously, continuously hunt for past content, want a stable user experience, and love being at the top of the line at customer service.
Source: technicalustad.com
17 Best RSS Feed Reader And News Aggregation Apps
The free plan allows for casual browsing with up to 100 sources and even the ability to watch YouTube videos. The pro plan is available for more advanced features like content curation, keyword alerts, and note-taking. Streamline your reading experience with Feedly.
Source: blog.contentstudio.io
The Best RSS Feed Readers for Streamlining the Internet
Feedly is probably the most popular RSS reader on the web, for good reason. It's well-designed and easy to use, and it offers great search options so it's easy to add all your favorite sites. It lacks one thing that makes Inoreader slightly better for my use—the YouTube syncing—but otherwise Feedly is an excellent choice.
Source: www.wired.com
How to use Feedly with Twitter to replace Nuzzel
Here's how to use Feedly Pro+ to view Twitter and Twitter Lists—along with a few tweaks to the default settings. My examples will focus on Twitter Lists, but you may add user accounts and Twitter searches in Feedly, as well. In most cases, I'd advise doing the initial transition and set up from a web browser on a laptop or desktop. Once you have everything set up, your...
Source: www.techrepublic.com

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Feedly should be more popular than Zendesk. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Feedly mentions (20)

  • First-Gen Social Media Users Have Nowhere to Go
    Maybe not a perfect replacement, but have you tried Feedly? https://feedly.com/. - Source: Hacker News / 4 months ago
  • Killed by Google
    Pretty sure Feedly is the most popular news aggregator these days. I've been using it for years, and it is great. https://feedly.com/. - Source: Hacker News / 9 months ago
  • Killed by Google
    Https://feedly.com/ might fit the bill. - Source: Hacker News / 9 months ago
  • At its peak, Google Reader had 30M users but no executive support
    There is an amazing alternative with far more features and thoughtfully designed in https://feedly.com/. - Source: Hacker News / 11 months ago
  • NotebookLM: An AI Notebook
    > Google Reader was painful to lose at the time. But how many RSS feeds do you now follow? I've been a happy Feedly[1] user for many years since that dark day, and appear to be currently pulling nearly 70 feeds. [1]: https://feedly.com. - Source: Hacker News / 11 months ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Feedly and Zendesk, you can also consider the following products

Inoreader - Dive into your favorite content. The content reader for power users who want to save time.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tiny Tiny RSS - Web-based news feed aggregator, designed to allow you to read news from any location, while feeling...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

NewsBlur - NewsBlur is a personal news reader that brings people together to talk about the world.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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