Zendesk
Freshdesk
Intercom
LiveAgent
HelpScout
tawk.to
Zoho Desk
Crisp Chat
Stack Auth
Auth0
Keycloak
Clerk
AuthKit
Hanko
PropelAuth
ZITADEL
Zendesk Stack AuthNo features have been listed yet.
Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
We switched to Zendesk hoping for a robust support platform, but the experience has been more frustrating than beneficial. On paper, it looks like it can do everything โ ticketing, chat, reporting, multi-channel support โ however, actually getting it to work the way you want is a challenge.
First off, the pricing feels out of step with reality. Key features we needed (automation, SLA controls, advanced reporting) were buried in higher-tier plans, which quickly inflated our costs. For a small to mid-size team, this made the platform feel overpriced compared to competitors.
The interface isnโt very friendly either. Between frequent UI changes and buried settings, training new agents becomes a project in itself. Even getting basic workflows set up required more time than expected. And ironically, when we did run into issues, Zendesk support wasnโt as quick or helpful as youโd hope from a company selling customer service software.
Overall, Zendesk has potential, but the combination of complex setup, high cost, and mediocre support makes it a 2-star experience in our book.
Based on our record, Zendesk should be more popular than Stack Auth. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 2 years ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 3 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 4 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 4 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโd emphasize a straightforward, fuss-free angle instead. Source: about 4 years ago
Five minutes. That's how long Stack Auth takes to set up. - Source: dev.to / 8 months ago
Stack Auth (S24) | San Francisco, CA | Full-time Hiring founding & design engineers! We're building the customer platform for developers โ think of a single service that does auth, payments, analytics, marketing emails, and so much more. We're selling to developers & startups so our audience is right here on this website! If you're in San Francisco and frequent Hacker News, that's enough of a reason to DM me on... - Source: Hacker News / 11 months ago
StackAuth is an open-source authentication and user management platform designed to integrate seamlessly into Next.js projects. Its combination of frontend/backend APIs and pre-built UI components dramatically simplifies the integration of such capabilities into your application. Similarly, its newer "Teams" feature provides an excellent starting point for creating multi-tenant applications. In this post, we'll... - Source: dev.to / over 1 year ago
Hi HN! We're building Stack Auth (https://stack-auth.com/), an open-source managed authentication and authorization platform. Basically, we build your login and signup pages, and everything that comes with that. You can find our customer pitch elsewhere, so instead I'll tell you more about us and the company. We are developers building for other developers, so you can think of... - Source: Hacker News / over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Auth0 - Auth0 is a program for people to get authentication and authorization services for their own business use.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Keycloak - Open Source Identity and Access Management for modern Applications and Services.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Clerk - Clerk.io, the artificial intelligence for e-commerce that knows your customers interests.