Keycloak Reviews

Zendesk Reviews

1. stu14

   3 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Keycloak mentions (4)

• Beyond the login page

  Most of the time nowadays, I prefer offloading this to an identity provider, using OpenID Connect or soon Federated Credential Management (FedCM), even if that means shipping an identity provider as part of the deliverables (I generally go with Keycloak, with keycloak-config-cli to provision its configuration). I'm obviously biased though as I work in IT services, developping software mainly for... - Source: dev.to / 7 months ago

• Okta Says Hackers Stole Data for All Customer Support Users

  Yet another breach of Okta... Why are companies not running something like keycloak [1] themselves? Are administrative/maintenance costs too high or is it plausible deniability? [1] https://keycloak.org. - Source: Hacker News / 7 months ago

• I built a ready-to-use auth server with TypeScript and Express.js

  I'd stick with a solution like https://keycloak.org in that instance. Source: about 1 year ago

• Authelia is an open-source authentication/authorization server with 2FA/SSO

  A few more projects in this space: - Keycloak (you won't get fired for picking this)[0] - CloudFoundry's UAA[1] - Gluu [2] - Keratin [3] - OpenUnison [4] - Dex[5] - Netlify's GoTrue[6] All of these solutions are a bit different but here are some of the axes: - Whether or not they function as an OAuth provider - Whether they're centered around application-user-login (email + password) or application auth (OAuth) or... - Source: Hacker News / over 3 years ago

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago