Zendesk
Freshdesk
Intercom
LiveAgent
HelpScout
tawk.to
Zoho Desk
LiveChat
SparrowDesk
Intercom
Zoho Desk
Freshdesk
BoldDesk
Desk365
SparrowDesk is an AI-first customer service platform that helps businesses deliver fast, reliable, and scalable support. With Luna, the AI Agent, SparrowDesk auto-resolves up to 60% of tickets, enabling 24/7 support without increasing headcount.
Platform highlights:
Empower agents with Luna Copilot—get AI-generated ticket summaries, smart reply suggestions, and instant access to knowledge, all within the inbox.
Manage customer conversations from email and live chat in one unified workspace, keeping full context across every thread.
Offer customers 24/7 self-service with branded portals that surface relevant articles and reduce inbound volume.
Track SLA adherence, agent productivity, and support trends with real-time dashboards and custom reports.
Streamline operations with a no-code workflow builder—automate repetitive tasks and standardize processes without engineering effort.
Zendesk SparrowDeskNo features have been listed yet.
Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
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Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / almost 2 years ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: about 3 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: about 3 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: over 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Zoho Desk - Industry's first context-aware Helpdesk Software
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
BoldDesk - Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
