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SparrowDesk

SparrowDesk: AI-first customer service platform. Auto-resolve 60% of customer requests with AI Agents and deliver true omnichannel support.

SparrowDesk is an AI-first customer service platform that helps businesses deliver fast, reliable, and scalable support. With Luna, the AI Agent, SparrowDesk auto-resolves up to 60% of tickets, enabling 24/7 support without increasing headcount.

Platform highlights:

Empower agents with Luna Copilot—get AI-generated ticket summaries, smart reply suggestions, and instant access to knowledge, all within the inbox.
Manage customer conversations from email and live chat in one unified workspace, keeping full context across every thread.
Offer customers 24/7 self-service with branded portals that surface relevant articles and reduce inbound volume.
Track SLA adherence, agent productivity, and support trends with real-time dashboards and custom reports.
Streamline operations with a no-code workflow builder—automate repetitive tasks and standardize processes without engineering effort.

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SparrowDesk Reviews and Details

This page is designed to help you find out whether SparrowDesk is good and if it is the right choice for you.

#Customer Support #Customer Service #Support Automation #AI Chatbots #AI Agents #Conversational AI #AI

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workflow builder //
2025-09-08
ticket view //
2025-09-08
Image date //
2025-09-08

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Is SparrowDesk good? This is an informative page that will help you find out. Moreover, you can review and discuss SparrowDesk here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

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