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Zendesk VS Open Source @IFTTT

Compare Zendesk VS Open Source @IFTTT and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Open Source @IFTTT logo Open Source @IFTTT

A collection of IFTTT OSS projects.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Open Source @IFTTT Landing page
    Landing page //
    2019-01-31

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Open Source @IFTTT features and specs

  • Cost-effective
    Open source software is generally free to use, reducing the cost associated with purchasing licenses for proprietary software.
  • Community Support
    Open source projects often have a strong, active community that contributes to development, bug fixes, and support.
  • Flexibility and Customization
    Users have the ability to modify and customize open source software to fit their specific needs.
  • Transparency
    With open source, the code is available for review, providing transparency into its functionality, security, and potential vulnerabilities.
  • Rapid Innovation
    A broad base of contributors enables faster evolution and innovation through collective problem-solving and idea-sharing.

Possible disadvantages of Open Source @IFTTT

  • Lack of Official Support
    Open source software might lack dedicated professional support services, making it challenging for users who need immediate assistance.
  • Varying Quality
    The quality of open source software can vary significantly, sometimes leading to stability or security issues if not properly vetted or maintained.
  • Complexity
    Customization and configuration of open source software can be complex and require specialized technical knowledge.
  • Compatibility Issues
    Open source projects may not always be compatible with existing proprietary systems or require additional configuration.
  • Limited Documentation
    Comprehensive documentation may be lacking or inconsistent, making it harder to understand and use the software effectively.

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Open Source @IFTTT videos

No Open Source @IFTTT videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zendesk and Open Source @IFTTT)

Zendesk

Open Source @IFTTT

Customer Support
100 100%
Customer Support
0% 0
Developer Tools
0 0%
Developer Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
Open Source
0 0%
Open Source
100% 100

User comments

Share your experience with using Zendesk and Open Source @IFTTT. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Open Source @IFTTT

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Open Source @IFTTT Reviews

We have no reviews of Open Source @IFTTT yet.
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Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

Open Source @IFTTT mentions (0)

We have not tracked any mentions of Open Source @IFTTT yet. Tracking of Open Source @IFTTT recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and Open Source @IFTTT, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Open Source - All of Googles open source projects under a single umbrella

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Code NASA - 253 NASA open source software projects

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LaunchKit - Open Source - A popular suite of developer tools, now 100% open source.

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