Software Alternatives, Accelerators & Startups

Code NASA VS Zendesk

Compare Code NASA VS Zendesk and see what are their differences

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Code NASA logo Code NASA

253 NASA open source software projects

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Code NASA Landing page
    Landing page //
    2023-10-15
  • Zendesk Landing page
    Landing page //
    2024-05-06

Code NASA features and specs

  • Open Access
    The platform provides open access to a wealth of software projects developed by NASA, making it easier for researchers, developers, and the public to utilize and contribute to advancements in technology and science.
  • Educational Value
    Offers educational opportunities by allowing students and educators to explore and use high-quality software from a leading scientific organization, fostering learning and innovation.
  • Collaborative Potential
    Encourages collaboration between NASA, educational institutions, private companies, and individual developers, which can lead to the enhancement and creation of new technologies.
  • Cost Savings
    Utilization of these open-source projects can lead to significant cost savings for organizations and developers by reducing the need to develop similar software from scratch.

Possible disadvantages of Code NASA

  • Limited Commercial Support
    The platform may not provide the level of commercial support that businesses might require, possibly complicating the integration of NASA's code into commercial products.
  • Complex Licensing
    Some projects may have complex licensing agreements that require careful review to ensure compliance, especially for commercial use.
  • Outdated or Discontinued Projects
    Some projects may be outdated or no longer actively maintained, which could pose challenges in terms of usability and security.
  • Technical Barrier
    There may be a high technical barrier to entry for some users, as the software is often highly specialized and may require expertise in particular domains to effectively implement.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Code NASA videos

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Code NASA and Zendesk)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Open Source
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Code NASA and Zendesk

Code NASA Reviews

We have no reviews of Code NASA yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Zendesk might be a bit more popular than Code NASA. We know about 7 links to it since March 2021 and only 7 links to Code NASA. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Code NASA mentions (7)

  • NASA Stennis Releases First Open-Source Software
    Just to be clear this is one center’s first open source release. There’s open source from other centers at https://github.com/nasa. - Source: Hacker News / 7 days ago
  • FBI, Partners Dismantle Qakbot Infrastructure in Multinational Cyber Takedown
    NASA has a good set of open source projects available for public use: https://code.nasa.gov/. - Source: Hacker News / over 1 year ago
  • NASA's Software Catalog offers hundreds of new software programs for free
    Yes, this is no-cost but not necessarily open source. NASA open source software can be found at: https://code.nasa.gov/. - Source: Hacker News / almost 2 years ago
  • Public satellite telemetry data?
    As for public telemetry it might be hard to get it for free as satellite owners do it for money. NASA maintains a public software page at code.nasa.gov and software.nasa.gov which includes OpenMCT mission control software that can do simulated data. Source: over 3 years ago
  • Internship/research as a physics major
    Don't underestimate the strength of personal projects. If you ask a professor about their research, I find very often, they ask about things you have done in the past, which sort of feels like shit if youve done nothing huh? I know people who made cloud chambers or shot ions or massive simulations in HS and I was like, a theatre kid which is so irrelevant. BUT. The reason they ask this is that previous experience... Source: almost 4 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
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What are some alternatives?

When comparing Code NASA and Zendesk, you can also consider the following products

Google Open Source - All of Googles open source projects under a single umbrella

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Open NASA - NASA data, tools, and resources

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

NASA Exoplanet Posters - Imagine visiting worlds outside our solar system

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!