Zendesk
Freshdesk
Intercom
HelpScout
LiveAgent
Crisp Chat
tawk.to
Zoho Desk
Now + Github
Usersnap
Heroku CI
Vercel
FeaturePeek
Codefresh
TrackDuck
zipBoard
ZendeskZendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
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We switched to Zendesk hoping for a robust support platform, but the experience has been more frustrating than beneficial. On paper, it looks like it can do everything — ticketing, chat, reporting, multi-channel support — however, actually getting it to work the way you want is a challenge.
First off, the pricing feels out of step with reality. Key features we needed (automation, SLA controls, advanced reporting) were buried in higher-tier plans, which quickly inflated our costs. For a small to mid-size team, this made the platform feel overpriced compared to competitors.
The interface isn’t very friendly either. Between frequent UI changes and buried settings, training new agents becomes a project in itself. Even getting basic workflows set up required more time than expected. And ironically, when we did run into issues, Zendesk support wasn’t as quick or helpful as you’d hope from a company selling customer service software.
Overall, Zendesk has potential, but the combination of complex setup, high cost, and mediocre support makes it a 2-star experience in our book.
Zendesk might be a bit more popular than Now + Github. We know about 7 links to it since March 2021 and only 5 links to Now + Github. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / almost 3 years ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 3 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 4 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: about 4 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: over 4 years ago
Hey! You may want to take a look at the `repository_dispatch` events that we recently shipped: https://vercel.com/docs/git/vercel-for-github#repository-dispatch-events. - Source: Hacker News / about 1 year ago
To start using Vercel with your web pages and web apps, you need a Github account that has the repository of your web page or web app. You can connect this through the Vercel site here. Once this is done, you can import your repository into Vercel for it to deploy. Vercel will automatically re-deploy your app anytime you push to your Github repository. I used one of my existing repos to deploy on Vercel. On your... - Source: dev.to / over 4 years ago
Fork the demo application’s GitHub repo to get started. To deploy the application on Vercel, just import the Github repo from Vercel for Github web page. - Source: dev.to / about 5 years ago
You should now be able to run deploy your code to Vercel (of course, we haven't added any "real" logic in api/scrape.js, so it won't do anything now). My go-to approach on these occasions is to create a GitHub repo and connect it to Vercel so that it will take care of automatically deploying the project on each commit — but you can also do it manually if you prefer. - Source: dev.to / about 5 years ago
Deploy it to production using either Vercel CLI or GitHub integration. - Source: dev.to / over 5 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Heroku CI - Continuous Integration from Heroku
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Vercel - Vercel is the platform for frontend developers, providing the speed and reliability innovators need to create at the moment of inspiration.