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Zendesk GitHub ActionsZendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
We switched to Zendesk hoping for a robust support platform, but the experience has been more frustrating than beneficial. On paper, it looks like it can do everything โ ticketing, chat, reporting, multi-channel support โ however, actually getting it to work the way you want is a challenge.
First off, the pricing feels out of step with reality. Key features we needed (automation, SLA controls, advanced reporting) were buried in higher-tier plans, which quickly inflated our costs. For a small to mid-size team, this made the platform feel overpriced compared to competitors.
The interface isnโt very friendly either. Between frequent UI changes and buried settings, training new agents becomes a project in itself. Even getting basic workflows set up required more time than expected. And ironically, when we did run into issues, Zendesk support wasnโt as quick or helpful as youโd hope from a company selling customer service software.
Overall, Zendesk has potential, but the combination of complex setup, high cost, and mediocre support makes it a 2-star experience in our book.
Based on our record, GitHub Actions seems to be a lot more popular than Zendesk. While we know about 330 links to GitHub Actions, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 2 years ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 3 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 4 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 4 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโd emphasize a straightforward, fuss-free angle instead. Source: about 4 years ago
With this transition timeline in place, development teams relying on Gemini CLI for repository management and automated tasks must establish a migration path. In this post, I will show you how to transition seamlessly by building an automated "first-pass" pull request reviewer using the Google Antigravity SDK and the run-agy-sdk composite GitHub Action. - Source: dev.to / 21 days ago
Choose a Git platform. GitHub, GitLab, or Bitbucket. All three provide CI/CD capabilities. GitHub Actions and GitLab CI are the most popular and best-documented. - Source: dev.to / 28 days ago
Drive pair selection from search query logs. Right now I pick pairs by download rank. A better signal would be which pairs users actually search for. Pagefind runs client-side and doesn't log queries to any server, so I'd need a thin logging endpoint โ something like a POST to a GitHub Actions-triggered function that appends to a JSONL file. Then the ETL reads the top-N ungenerated pairs from the log. This is a... - Source: dev.to / about 2 months ago
GitHub Actions lets developers automate workflows directly within GitHub. You write YAML workflow files that trigger on repository events to build, test, and deploy code. Actions provides hosted runners and supports matrix builds, so you can test across multiple OS versions in parallel. - Source: dev.to / about 2 months ago
On merge, GitHub Actions applies infra changes via Terraform, and the Jenkins seeder picks up new DSL files on its next poll. - Source: dev.to / about 2 months ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
GitHub Pages - A free, static web host for open-source projects on GitHub