Software Alternatives, Accelerators & Startups

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Some of the top features or benefits of Zendesk are: User-Friendly Interface, Multi-Channel Support, Customizability, Robust Reporting and Analytics, and Scalability. You can visit the info page to learn more.

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Best Zendesk Alternatives & Competitors in 2025

The best Zendesk alternatives based on verified products, community votes, reviews and other factors.
Filter: 12 Open-Source Alternatives. Latest update:

  1. Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)...

    Try for free freemium €5000.0 / One-off (5 User)

    Try for free
  2. 739

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    /freshdesk-alternatives
  3. 629

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    /intercom-alternatives
  4. 557

    LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    freemium $15.0 / Monthly (Small)

    /liveagent-alternatives
  5. 380

    Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    /helpscout-alternatives
  6. 295

    tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

    /tawk-to-alternatives
  7. 290

    Industry's first context-aware Helpdesk Software

    Visit website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    /zoho-desk-alternatives
  8. 262

    LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

    paid Free Trial $20.0 / Monthly (1 agent)

    /livechat-alternatives
  9. 245

    The platform for exceptional customer service at scale.

    /front-alternatives
  10. 296

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

    /kayako-alternatives
  11. 211

    Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

    /salesforce-service-cloud-alternatives
  12. 201

    A messaging app that helps you grow your business.

    /drift-alternatives
  13. 159

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

    /groovehq-alternatives
  14. 191

    Multi-channel customer support software

    freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

    /crisp-chat-alternatives
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Zendesk discussion

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  1. User avatar
    Sports-game-odds
    · 2 months ago
    · Reply

    Endesk's user-friendly design streamlines navigation, automates repetitive tasks, reduces clutter, and provides easy access to relevant, contextual data.

  2. User avatar
    gabriel_
    · about 1 year ago
    · Reply

    Zendesk is widely known and I've heard great things about them

  3. Essay For All avatar
    Essay For All
    · over 1 year ago
    · Reply

    great app used it before..