Software Alternatives, Accelerators & Startups

Twake VS Intercom

Compare Twake VS Intercom and see what are their differences

Twake logo Twake

Be more productive with Twake : the collaborative work platform to organize and manage all your projects on a single platform.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Twake Landing page
    Landing page //
    2023-09-06

Presentation

When you want to work with your partner which are external of your company. You have to deploy some tools to collaborate. But it's difficult to implement several tools. It is why Twake is your friend. We offer on the same platform many tools improving teamwork. With Twake, you can work with all your partner with only one secure tool. It is easy to implement and to use !

Features

⋅⋅* Instant messaging ⋅⋅* Shared calendar ⋅⋅* Encrypted storage cloud ⋅⋅* Conf call ⋅⋅* Task manager

  • Intercom Landing page
    Landing page //
    2023-07-05

Twake

Website
twake.app
$ Details
freemium
Platforms
Windows Mac OSX Linux Browser iOS Android REST API
Release Date
2019 April

Twake videos

Twake

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Twake and Intercom)
Task Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Project Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Twake and Intercom

Twake Reviews

We have no reviews of Twake yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Twake should be more popular than Intercom. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Twake mentions (16)

  • Help with ideas on which package(s) for a small business collaboration system.
    Try https://twake.app/ - chat and projects (with kanban view) integrated. There's more but it seems these 2 were important to you. Source: about 1 year ago
  • There are so many Slack alternatives, can anyone recommend what you think is the best "slimmed down" option for a 3 person team? We only need direct messaging, voice chat, and message/channel logs. Not necessary, but would be nice: screen sharing and a shared task/to-do list area.
    You can self host https://twake.app/ - looks good at a first glance. Source: almost 2 years ago
  • 40+ open-source projects to build your startup from project management to infrastructure
    Thanks for sharing this. I was actually looking for this type of content as I am considering opening my own startup in the near future. I would suggest though the addition of Twake to the list. I stumpled upon it just yesterday. It is open source, GDPR compliant, has a free tier, can be self-hosted and has many useful features. Source: almost 2 years ago
  • Zoom alternative?
    And if you're actually looking for something to replace Microsoft Teams, there's Twake. Https://twake.app. Source: almost 2 years ago
  • Self hosted house management for roommates?
    I haven't tried this yet but it looks like a promising alternative for Nextcloud with a heavy focus on team and group share. It has calendars, task lists, a shared drive, and even a chat setup if you need it: https://twake.app/. Source: about 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Twake and Intercom, you can also consider the following products

Documize - Enterprise-grade wiki and knowledge management platform

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ReadTheDocs - Spend your time on writing high quality documentation, not on the tools to make your documentation work.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Boardist - Personal workspace for all the data

Drift - A messaging app that helps you grow your business.