Thunkable VS LiveAgent

Compare Thunkable VS LiveAgent and see what are their differences

Rating: 0 reviews

Alternatives Is it good?

Rating: 5.0 · 2 reviews
Pricing: Freemium Free trial $15 / Monthly (Small)

Alternatives Is it good?

Gruvi.ai

Unified support inbox blending AI automations with genuine human empathy. Set up in 5 mins. Smarter than chatbots, our context-aware AI handles emails & chats with a human touch. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Thunkable seems to be more popular. It has been mentioned 10 times since March 2021.

social mentions: 10 vs 0
Mobile App Builder popularity: 100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

	Thunkable	LiveAgent
Website	thunkable.com	liveagent.com
Pricing	—	Freemium Free trial $15 / Monthly (Small) Official pricing
Platforms	—	Browser Android iOS
Company	—	Startup from Slovakia · 2004
Listed in	Application Builder Mobile App Builder Mobile App Dev Tools Web App Builders IDE +2	Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9

About Thunkable and LiveAgent

In their own words, as submitted to SaaSHub.

Thunkable

LiveAgent

No description of Thunkable yet.

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Features and specs

What each product offers, as listed by its team.

Thunkable 5 features

LiveAgent 32 features

User-Friendly Interface
Thunkable offers a drag-and-drop interface which makes it easy for beginners to create mobile apps without needing to write code.
Cross-Platform Development
It allows you to build apps that work on both iOS and Android platforms from a single codebase, saving time and effort.
Community and Support
Thunkable has an active community and extensive documentation, which can be very helpful for troubleshooting and learning new features.
Real-time Testing
You can test your app in real-time using the Thunkable Live app, which speeds up the development process.
Integrations
Thunkable offers various pre-built integrations such as Google Sheets, Firebase, and REST APIs, making it easier to add functionality to your app.

Possible disadvantages

Limited Customization
While the drag-and-drop interface is user-friendly, it can also be limiting for advanced users who need more control and customization.
Performance Issues
Apps built with Thunkable may not perform as well as those built with native development tools, particularly for resource-intensive applications.
Pricing
While Thunkable offers a free tier, many advanced features and higher usage limits are locked behind a subscription paywall.
Learning Curve for Complex Apps
Although it’s beginner-friendly, creating complex apps can still require a steep learning curve, especially if you don’t have a background in app development.
Dependence on Platform Limitations
As a cross-platform tool, it may not always support the latest features specific to iOS or Android as quickly as native solutions.

Ticket management
Live Chat & In-App-Messaging
AI Chatbot
AI answer assistant
Email notifications
Email Templates
Emailing
Live Chat Support
Call Forward
Call Transfer
Call Analytics and Reporting
Attachment viewer
Spam filter
Help desk & requests management
Reports
Reporting
Reports & analytics
Knowledge Base
Knowledge Management
Customer Service
Customer Support
Customer Feedback Widget
Customer Management
Mobile Apps
White Labeling
Chat
Chat Support
Gamification
Social Media Integrations
Time Tracking
Email Management
IVR

Analysis

An editorial look at what each product does well and who it suits.

Thunkable

LiveAgent

Overall verdict

Thunkable is a good choice for individuals or small teams looking to develop apps quickly and without needing to learn complex programming languages. Its simplicity and cross-platform capabilities make it a preferred option for novice developers or educators teaching app development.

Why this product is good

Thunkable is a platform that allows users to create mobile applications without extensive coding knowledge. It features a drag-and-drop interface, making it accessible to beginners and those without a technical background. The platform supports both Android and iOS app development from a single project, which saves time and effort. Additionally, Thunkable provides various pre-built components and a community forum for support.

Recommended for

Beginners in app development, educators introducing app creation, small startups looking for rapid prototyping, and non-technical entrepreneurs interested in building mobile applications.

Overall verdict

LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Videos

Walkthroughs and reviews on video.

Thunkable 3 videos + Add

LiveAgent 4 videos + Add

What is Thunkable X?

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Thunkable

LiveAgent

100% 100%

0% 0%

100% 100%

0% 0%

100% 100%

Questions & Answers

As answered by people managing Thunkable and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Thunkable and LiveAgent. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Thunkable no reviews yet

LiveAgent 5.0 · 2 reviews

Top 10 Android Studio Alternatives For App Development
www.geeksforgeeks.org · Oct 2023

Thunkable is a mobile application development platform that allows users to create apps on Android or iOS without having any coding skills. It consists of a drag-and-drop interface which makes it easier to use by anyone.
Top 5 App Builder To Build Your Own App Without Coding
www.neverspend.in · Jul 2022

In the Free Version of Thunkable, You can make a maximum of 10 posts with 200 MB of storage, Don't create a Good Project in the free version because Your project is available in public So that anyone can use it. If...
33+ Best No Code Tools you will love 😍
www.dansiepen.io · Jan 2021

With testing out Thunkable with a friend, it's a bit of s learning curve at first, but once you get used to the platform, there's a lot of potential to build awesome projects. What I do like that they have done is...

Transformative Customer Support Solution
SaaSHub review

· Mar 2025

LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The...
10 Best Freshdesk Alternatives for Businesses in 2024
www.bolddesk.com · May 2024

LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
www.helpscout.com · Mar 2024

If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Thunkable 10 mentions

LiveAgent 0 mentions

Top 15 Builder.ai Alternatives for 2025: Explore the Best App Development Platforms
Best for: Education, prototyping, and MVPs Thunkable uses a drag-and-drop interface to let anyone build native mobile apps, even without prior experience. - Source: dev.to / over 1 year ago
10 No-Code Tools for Developers in 2025 (with Best Use Cases)
Thunkable is a no-code platform designed specifically for mobile apps. From native iOS to Android, this tool delivers. Even my grandma could probably use this… if she stopped baking long enough to try. - Source: dev.to / over 1 year ago
Awesome-no-code-tools
Thunkable - Create beautiful and powerful mobile apps without code. - Source: dev.to / about 2 years ago

Tracking LiveAgent since Mar 2021.

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Freshdesk
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Android development environment based on IntelliJ IDEA

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Zendesk is a beautiful, lightweight help-desk solution.

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Intercom
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Compare Intercom to Thunkable or LiveAgent:

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