Supernotes VS Freshdesk

Supernotes Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Supernotes mentions (22)

• SN Pro – a free, open-source font designed for Markdown

  Hey everyone, OP (Tobias) here. We're excited to release SN Pro today, a friendly new typeface that's open source and free for both personal and commercial use. We've carefully re-designed each character, improving support for Markdown and ligatures. For a detailed breakdown of our design process, check out the link [1]. Throughout the development of our app[2] over the past few years, my co-founder Connor and I... - Source: Hacker News / 4 months ago

• Supernotes App: Get 20 free cards when you sign up using referal code

  Want to try a new way to take notes? Join me on Supernotes, and use my code `xkQEcM` to get 20 extra cards after you sign up. https://supernotes.app. Source: over 1 year ago

• Ask HN: Why are there no good note taking apps

  Note-taking app [1] founder here. This is a question I hear almost every day, and there's a good reason for that. Note-taking is personal. Everyone wants a note-taking app with just the right features for their personal workflow – whether it's open source, end-to-end encrypted, has handwriting support etc. That's also one of the reasons why the note-taking app and personal knowledge management app market is so... - Source: Hacker News / almost 2 years ago

• Stripe Open Sources Markdoc

  For my startup[1] which is built around Markdown notecards we've been using markdown-it for Markdown parsing and so far I've written a couple of extensions for it and haven't had many issues. [1] https://supernotes.app. - Source: Hacker News / about 2 years ago

• Inkdrop: Organizing your Markdown notes made simple

  Let's add https://supernotes.app/ to the list right away. :p. - Source: Hacker News / about 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago