If you're someone who likes to keep everything in order and easily accessible, you'll want to check out the Evernote app. This app is designed to help you keep track of all your notes, ideas, and to-do lists in one place, and it does so with style.
From my experience using the app, I found that it's incredibly user-friendly and has a sleek design. You can easily create notes, organize them into notebooks, and even add tags to make it easier to find what you're looking for later on. Whether you're a student trying to keep track of your class notes or a busy professional juggling multiple projects, Evernote has you covered.
The thing that I personally like about Evernote is that before I have used word as my note taking application, than on my smartphone I have had used Google Keep and so my notes were just unorganized mess. But with Evernote now I can have my notes at one place and unified. Also the fact that I can log to another device and my notes are "just there" is really nice. And also I like graphics user interface of Evernote.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Evernote should be more popular than Freshdesk. It has been mentiond 63 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Evernote.com — Tool for organizing information. Share your notes and work together with others. - Source: dev.to / 3 months ago
Shottr: A tool for taking screenshots and sharing them with others. It offers more functionality than the native macOS tool and is much lighter than Skitch. - Source: dev.to / 11 months ago
Evernote: Evernote allows you to create and organize notes capture images and audio and sync across multiple devices for easy access. Source: 11 months ago
Evernote - Personal Notes. Organizing my thoughts, planning my week & day. Source: 12 months ago
See: https://www.reddit.com/r/sysadmin/wiki/new_role_questons/. You might not have anyone to ask those sort of questions to, but try to answer as many of those items on the checklist as possible. After/during that, document everything. Make an Obsidian Vault, or use Evernote, or any note-taking software you prefer. The stuff you write down now will likely help you down the line, and whoever they hire when you... Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Standard Notes - A safe place for your notes, thoughts, and life's work
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.