Software Alternatives, Accelerators & Startups

SimpleBackups VS Intercom

Compare SimpleBackups VS Intercom and see what are their differences

SimpleBackups logo SimpleBackups

Remove backups from your to-do list in 2 minutes. Automate all your server, database, website, snapshot, and cloud storage backups. Works with any Provider including DigitalOcean, AWS, Google Cloud, Azure, Dropbox, Vultr, Exoscale, OVH, and more.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • SimpleBackups Landing page
    Landing page //
    2020-11-19

SimpleBackups automates all backups, snapshots, and cloud storage replication in a simple, secure, beautiful dashboard. You can use our API feature to take this automation further and manage backups from your own infrastructure.

You can set a custom schedule for your backups (file, database, snapshots) or cloud storage sync/replication jobs and they will be taken automatically for you, and securely stored on your own storage cloud storage. Backups can be encrypted via AES-256 using your own public key to ensure that no one else can read them.

SimpleBackups instantly notifies you when backups fail via Email, Webhooks, Slack, and/or Discord.

Database Backups

  • MySQL, PostgreSQL, MongoDB, Redis (self-hosted or Managed DigitalOcean Databases)

Cloud Storage Replication/Sync

  • Sync and replicate DigitalOcean Spaces buckets from or to Dropbox, S3, Wasabi, Backblaze, etc - Supports object-locked storage

Server & Volume Snapshots

  • DigitalOcean droplets, and volumes supported plus many other providers

Droplet File Backups

  • Incremental file backups
  • Flat file backups or files/directories or mounted volumes

Feedback from some of our users:

SimpleBackups has been a great tool for our web development company. We currently have over 200 backups setup across 60 different webservers - all running automated backups! The support team has been great, I highly recommend Simplebackups!

  • Intercom Landing page
    Landing page //
    2023-07-05

SimpleBackups

$ Details
freemium $29.0 / Monthly (Startup Plan)
Platforms
Browser Linux Web Wordpress AWS
Release Date
2018 January

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

SimpleBackups features and specs

  • MySQL Backups: Yes
  • PostgreSQL Backups: Yes
  • MongoDB Backups: Yes
  • Redis Backups: Yes
  • Files & Server Backups: Yes
  • Server & Volume Snapshots: Yes
  • Storage Replication: Yes
  • Incremental Backups: Yes
  • Advanced Notifications: Yes
  • API: Yes
  • Automation Features: Yes

Intercom features and specs

No features have been listed yet.

SimpleBackups videos

SimpleBackups - Introduction

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to SimpleBackups and Intercom)
Backup And Disaster Recovery
Customer Support
0 0%
100% 100
Backup Automation
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SimpleBackups and Intercom

SimpleBackups Reviews

  1. Nailed it

    Its in the name really...

    If you want to ensure your systems are backed up and want to be able to manage this easily simplebackups is the only solution that I can think of.

    🏁 Competitors: N.A.
    👍 Pros:    Easy to use|Cheap|Fast|Intuitive|Best customer support

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

SimpleBackups might be a bit more popular than Intercom. We know about 8 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SimpleBackups mentions (8)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    SimpleBackups.com — Backup automation service for servers and databases (MySQL, PostgreSQL, MongoDB) stored directly into cloud storage providers (AWS, DigitalOcean, and Backblaze). Provides a free plan for 1 backup. - Source: dev.to / 4 months ago
  • Restore or Migrate your MySQL Database to Railway
    You can create a MySQL backup for Railway.app using the MyDumper tool or by using a backup service like SimpleBackups. Both methods involve generating a dump file that can be used for restoration. - Source: dev.to / 7 months ago
  • What’s your product and how much do you charge per month / year?
    At SimpleBackups we do backup automation for servers, databases and storage. We have plans from $29/m to $199/m. Source: over 1 year ago
  • Finding users to cold-review our SaaS - user experience
    Our SaaS SimpleBackups is running great and we’re passing the 6000 users threshold. Source: over 1 year ago
  • Recurly vs Paddle vs Stripe
    We use Stripe at SimpleBackups, at some point we thought about using Paddle to evade the tax management hell but we ended up building some internal toolings to deal with it quite easily. The problem I had with Paddle is that on top of the cost, the "owning" of the client base is unclear to me. You outsource your customer base to Paddle which is scary to me. Source: over 1 year ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing SimpleBackups and Intercom, you can also consider the following products

SnapShooter - Backups for servers, databases and applications. Leading backup provider for DigitalOcean Snapshots, as well providing backups for databases like MySQL, PostgreSQL and MongoDB. Used my thousands of businesses backuping Petabytes worth of data.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Datashelter - Automate backups for your files and databases(MySQL, PostgreSQL, MongoDB) in just a few clicks

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Weap.io - Hourly to daily backups for your DigitalOcean Droplets and Volumes. Simple, secure and inexpensive.

Drift - A messaging app that helps you grow your business.