SimpleBackups automates all backups, snapshots, and cloud storage replication in a simple, secure, beautiful dashboard. You can use our API feature to take this automation further and manage backups from your own infrastructure.
You can set a custom schedule for your backups (file, database, snapshots) or cloud storage sync/replication jobs and they will be taken automatically for you, and securely stored on your own storage cloud storage. Backups can be encrypted via AES-256 using your own public key to ensure that no one else can read them.
SimpleBackups instantly notifies you when backups fail via Email, Webhooks, Slack, and/or Discord.
SimpleBackups has been a great tool for our web development company. We currently have over 200 backups setup across 60 different webservers - all running automated backups! The support team has been great, I highly recommend Simplebackups!
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Its in the name really...
If you want to ensure your systems are backed up and want to be able to manage this easily simplebackups is the only solution that I can think of.
Based on our record, Freshdesk should be more popular than SimpleBackups. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
SimpleBackups.com — Backup automation service for servers and databases (MySQL, PostgreSQL, MongoDB) stored directly into cloud storage providers (AWS, DigitalOcean, and Backblaze). Provides a free plan for 1 backup. - Source: dev.to / 4 months ago
You can create a MySQL backup for Railway.app using the MyDumper tool or by using a backup service like SimpleBackups. Both methods involve generating a dump file that can be used for restoration. - Source: dev.to / 7 months ago
At SimpleBackups we do backup automation for servers, databases and storage. We have plans from $29/m to $199/m. Source: over 1 year ago
Our SaaS SimpleBackups is running great and we’re passing the 6000 users threshold. Source: over 1 year ago
We use Stripe at SimpleBackups, at some point we thought about using Paddle to evade the tax management hell but we ended up building some internal toolings to deal with it quite easily. The problem I had with Paddle is that on top of the cost, the "owning" of the client base is unclear to me. You outsource your customer base to Paddle which is scary to me. Source: over 1 year ago
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