Software Alternatives, Accelerators & Startups

OnBoard VS Intercom

Compare OnBoard VS Intercom and see what are their differences

OnBoard logo OnBoard

OnBoard’s board intelligence platform simplifies complex board processes to make board meetings more effective.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • OnBoard Landing page
    Landing page //
    2021-04-17

OnBoard is a board intelligence platform that simplifies board meeting management and empowers more informed decision-making, more secure remote meetings, and real-time accessibility from any device.

Now more than ever, you need board & leadership meeting management that's comprehensive, secure, agile, and simple to use. Streamline meeting preparation & provide your leaders with accurate timely information across all devices. Remote-ready with Zoom integration for you to govern confidently from anywhere.

Users can compile and co-author board books and materials with auto-save automatically and the ability to instantly sync content across all user's devices—including desktops, laptops, tablets (including Android, iPad, Kindle Fire, and Windows Surface), and smartphones (Android and iPhone). Annotate board materials directly with searchable notes. OnBoard includes remote data swipe functionality, surveys & questionnaires, multi-board & multi-org support, and secure messenger for 1:1 discussion or group discussion.

Take advantage of Onboard’s no-strings-attached free trial to test before you invest.

  • Intercom Landing page
    Landing page //
    2023-07-05

OnBoard

$ Details
paid Free Trial
Platforms
Browser Android iOS Web Windows Mac OSX Google Chrome Firefox Safari iPhone Internet Explorer Windows Phone Linux Cross Platform Zoom Chrome OS Blackberry Kindle Fire Kindle
Release Date
2003 April

OnBoard features and specs

  • Clean UI: Yes
  • Free Trial: Yes
  • Analytics and Reporting: Yes
  • Integrations: Yes
  • Easy to Set-up and use: Yes
  • Access Control: Yes
  • Attendance Management: Yes
  • Collaboration Tools: Yes
  • Compliance Management: Yes
  • Content Library: Yes
  • Data Import/Export: Yes
  • Discussion Board: Yes
  • Document Review: Yes
  • Electronic Signature Capture: Yes
  • Filtered Views: Yes
  • Monitoring: Yes
  • Remote Document Access: Yes
  • Secure Data Storage: Yes
  • Synchronization Management: Yes
  • Voting: Yes
  • Activity Dashboard: Yes
  • Automatic Notifications: Yes
  • Contact Database: Yes
  • Content Management: Yes
  • Data Synchronization: Yes
  • Document Distribution: Yes
  • Mobile apps: Yes
  • Document Storage: Yes
  • Event Management: Yes
  • Message Board: Yes
  • Offline Access: Yes
  • Resource Management: Yes
  • SSL Security: Yes
  • Time & Attendance Tracking: Yes
  • Approval Process Control: Yes
  • Biometrics: Yes
  • Collaborative Workspace: Yes
  • Content Filtering: Yes
  • Content Repository: Yes
  • Digital Signature: Yes
  • Document Publishing: Yes
  • Drag & Drop Interface: Yes
  • Event Scheduling: Yes
  • Microsoft Outlook Integration: Yes
  • Permission Management: Yes
  • Search Functionality: Yes
  • Survey Management: Yes
  • Private and Group Messaging: Yes
  • Remote/Idle Wipe: Yes
  • Engagement Analytics: Yes
  • Office 365 Integration: Yes
  • Zoom Integration: Yes
  • Task management: Yes
  • Meeting minutes: Yes
  • Meeting Minutes: Yes
  • Agenda Builder: Yes
  • Board Assessement: Yes
  • Skills Tracking: Yes

Intercom features and specs

No features have been listed yet.

OnBoard videos

OnBoard Board Intelligence Platform

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to OnBoard and Intercom)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Board Meeting Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OnBoard and Intercom

OnBoard Reviews

We have no reviews of OnBoard yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OnBoard mentions (0)

We have not tracked any mentions of OnBoard yet. Tracking of OnBoard recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing OnBoard and Intercom, you can also consider the following products

BoardEffect - BoardEffect is a board meeting software helps boards prepare for and hold the board meeting efficiently.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Diligent Board Management Software - Board Management Software goes beyond board books to manage the full scope of a board’s needs. Learn how Diligent can innovate your board meeting todays.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Azeus Convene - Don’t just meet — Convene. The Smart, Simple, and Secure Board Portal Software.

Drift - A messaging app that helps you grow your business.