Software Alternatives, Accelerators & Startups

Zendesk VS OnBoard

Compare Zendesk VS OnBoard and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

OnBoard logo OnBoard

OnBoard’s board intelligence platform simplifies complex board processes to make board meetings more effective.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • OnBoard Landing page
    Landing page //
    2021-04-17

OnBoard is a board intelligence platform that simplifies board meeting management and empowers more informed decision-making, more secure remote meetings, and real-time accessibility from any device.

Now more than ever, you need board & leadership meeting management that's comprehensive, secure, agile, and simple to use. Streamline meeting preparation & provide your leaders with accurate timely information across all devices. Remote-ready with Zoom integration for you to govern confidently from anywhere.

Users can compile and co-author board books and materials with auto-save automatically and the ability to instantly sync content across all user's devices—including desktops, laptops, tablets (including Android, iPad, Kindle Fire, and Windows Surface), and smartphones (Android and iPhone). Annotate board materials directly with searchable notes. OnBoard includes remote data swipe functionality, surveys & questionnaires, multi-board & multi-org support, and secure messenger for 1:1 discussion or group discussion.

Take advantage of Onboard’s no-strings-attached free trial to test before you invest.

OnBoard

$ Details
paid Free Trial
Platforms
Browser Android iOS Web Windows Mac OSX Google Chrome Firefox Safari iPhone Internet Explorer Windows Phone Linux Cross Platform Zoom Chrome OS Blackberry Kindle Fire Kindle
Release Date
2003 April

Zendesk features and specs

No features have been listed yet.

OnBoard features and specs

  • Clean UI: Yes
  • Free Trial: Yes
  • Analytics and Reporting: Yes
  • Integrations: Yes
  • Easy to Set-up and use: Yes
  • Access Control: Yes
  • Attendance Management: Yes
  • Collaboration Tools: Yes
  • Compliance Management: Yes
  • Content Library: Yes
  • Data Import/Export: Yes
  • Discussion Board: Yes
  • Document Review: Yes
  • Electronic Signature Capture: Yes
  • Filtered Views: Yes
  • Monitoring: Yes
  • Remote Document Access: Yes
  • Secure Data Storage: Yes
  • Synchronization Management: Yes
  • Voting: Yes
  • Activity Dashboard: Yes
  • Automatic Notifications: Yes
  • Contact Database: Yes
  • Content Management: Yes
  • Data Synchronization: Yes
  • Document Distribution: Yes
  • Mobile apps: Yes
  • Document Storage: Yes
  • Event Management: Yes
  • Message Board: Yes
  • Offline Access: Yes
  • Resource Management: Yes
  • SSL Security: Yes
  • Time & Attendance Tracking: Yes
  • Approval Process Control: Yes
  • Biometrics: Yes
  • Collaborative Workspace: Yes
  • Content Filtering: Yes
  • Content Repository: Yes
  • Digital Signature: Yes
  • Document Publishing: Yes
  • Drag & Drop Interface: Yes
  • Event Scheduling: Yes
  • Microsoft Outlook Integration: Yes
  • Permission Management: Yes
  • Search Functionality: Yes
  • Survey Management: Yes
  • Private and Group Messaging: Yes
  • Remote/Idle Wipe: Yes
  • Engagement Analytics: Yes
  • Office 365 Integration: Yes
  • Zoom Integration: Yes
  • Task management: Yes
  • Meeting minutes: Yes
  • Meeting Minutes: Yes
  • Agenda Builder: Yes
  • Board Assessement: Yes
  • Skills Tracking: Yes

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

OnBoard videos

OnBoard Board Intelligence Platform

Category Popularity

0-100% (relative to Zendesk and OnBoard)
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
Help Desk
100 100%
0% 0
Board Meeting Management
0 0%
100% 100

User comments

Share your experience with using Zendesk and OnBoard. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and OnBoard

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

OnBoard Reviews

We have no reviews of OnBoard yet.
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Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

OnBoard mentions (0)

We have not tracked any mentions of OnBoard yet. Tracking of OnBoard recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and OnBoard, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BoardEffect - BoardEffect is a board meeting software helps boards prepare for and hold the board meeting efficiently.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Diligent Board Management Software - Board Management Software goes beyond board books to manage the full scope of a board’s needs. Learn how Diligent can innovate your board meeting todays.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Azeus Convene - Don’t just meet — Convene. The Smart, Simple, and Secure Board Portal Software.