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LiveAgent VS CrossPaste.app

Compare LiveAgent VS CrossPaste.app and see what are their differences

LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
Promote on VibeVoted
Alternatives Is it good?
CrossPaste.app

Copy here, paste there. Encrypted text sync across all your devices.

Rating
0 reviews
Pricing
Freemium Free trial $19.99 / Annually (Pro)
Promote on VibeVoted
Alternatives Is it good?
DisplaySwitcher
Switch your monitor’s video input and seamlessly transfer text and files! A Linux/macOS/Windows Desktop Application. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 9

Base details

Website, pricing, platforms and company facts side by side.

LiveAgent
CrossPaste.app
Website liveagent.com crosspaste.app
Pricing
Freemium Free trial $15 / Monthly (Small) Official pricing
Freemium Free trial $19.99 / Annually (Pro) Official pricing
Platforms
Browser Android iOS
—
Company Startup from Slovakia · 2004 —
Listed in
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9
Clipboard Manager Productivity Privacy Mac Developer Tools +2

About LiveAgent and CrossPaste.app

In their own words, as submitted to SaaSHub.

LiveAgent
CrossPaste.app

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

Cross Paste sends text between iPhone, Android, Mac, Windows, Linux and the web. Each clip is encrypted on your device with AES-256-GCM, and the server stores only ciphertext. There is no account: devices link with a QR code or a 6-digit code. Free covers 3 devices and 24 hours of history; Pro...

Read more about CrossPaste.app

Features and specs

What each product offers, as listed by its team.

LiveAgent 32 features
CrossPaste.app 7 features
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR
  • End-to-end encryption
    Each clip is encrypted on your device with AES-256-GCM; the server stores only ciphertext.
  • No account
    Devices link with a QR code or a 6-digit code. No email, no password.
  • Every platform
    iPhone, iPad, Android, Mac, Windows, Linux and the web, all in one group.
  • Works across networks
    Devices do not need the same Wi-Fi or to be online at the same time.
  • History and search
    Free keeps 24 hours plus your latest clip. Pro keeps everything and searches all of it.
  • Buckets
    Separate clip lists like Code or Work. Free has 1, Pro up to 5.
  • Read aloud
    Have a clip read to you on iPhone and Android.

Analysis

An editorial look at what each product does well and who it suits.

LiveAgent
CrossPaste.app

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

No analysis of CrossPaste.app yet.

Videos

Walkthroughs and reviews on video.

LiveAgent 4 videos + Add
CrossPaste.app 0 videos + Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • - LiveAgent Review on AppSumo
  • - Product Tour

No CrossPaste.app videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveAgent
CrossPaste.app
100% 100%
Customer Support
0% 0%
0% 0%
Productivity
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Clipboard Manager
100% 100%

Questions & Answers

As answered by people managing LiveAgent and CrossPaste.app.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

CrossPaste.app's answer:

It moves text between iPhone, Android, Windows, Mac, Linux and the web with end-to-end encryption and no account. Most clipboard sync tools give you two of those three: they work only between Apple devices, they need an account, or they only work when both devices are on the same local network.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

CrossPaste.app's answer:

Pick it if your phone and your computer come from different ecosystems, such as an iPhone with a Windows PC. Your devices do not have to share a Wi-Fi network or be online at the same time, setup is a QR code rather than a sign-up, and the server cannot read what you send. The free plan covers 3 devices.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

CrossPaste.app's answer:

People who use an iPhone or Android phone alongside a Windows, Mac or Linux computer and move links, notes, codes and snippets between them every day. It suits privacy-minded users and developers in particular.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

CrossPaste.app's answer:

Cross Paste started from a daily annoyance: copying something on an iPhone and needing it on a Windows PC. Apple's Universal Clipboard only works between Apple devices, and the alternatives wanted an account or a shared Wi-Fi network. It is built by Mobile Tech Media, a one-person studio, with end-to-end encryption from day one, so the server never sees what you copy.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

CrossPaste.app's answer:

Tauri 2 (Rust) with Next.js for Windows, Mac and Linux; Expo and React Native for iPhone and Android; Next.js on the web; Convex for the backend; AES-256-GCM through the Web Crypto API and react-native-quick-crypto; RevenueCat for subscriptions.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and CrossPaste.app. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveAgent 5.0 · 2 reviews
CrossPaste.app no reviews yet

View more

We have no reviews of CrossPaste.app yet. Be the first one to post

Alternatives to LiveAgent and CrossPaste.app

When comparing LiveAgent and CrossPaste.app, you can also consider the following products.

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