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Pushbullet VS LiveAgent

Compare Pushbullet VS LiveAgent and see what are their differences

Pushbullet

Pushbullet - Your devices working better together

Rating
0 reviews
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Alternatives Is it good?
LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
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Alternatives Is it good?
SetMe
Remote support software that just works. Securely access attended or unattended computers from anywhere. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Pushbullet seems to be more popular. It has been mentioned 11 times since March 2021.

social mentions
11 vs 0
Push Notifications popularity
100% vs 0%
alternatives listed
180 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Pushbullet
LiveAgent
Website pushbullet.com liveagent.com
Pricing —
Freemium Free trial $15 / Monthly (Small) Official pricing
Platforms —
Browser Android iOS
Company — Startup from Slovakia · 2004
Listed in
Push Notifications Web Push Notifications File Explorer File Sharing +1
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9

About Pushbullet and LiveAgent

In their own words, as submitted to SaaSHub.

Pushbullet
LiveAgent

No description of Pushbullet yet.

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

Features and specs

What each product offers, as listed by its team.

Pushbullet 6 features
LiveAgent 32 features
  • Cross-Platform Synchronization
    Pushbullet allows seamless synchronization of notifications, messages, and files across multiple devices and platforms, including Android, iOS, Windows, macOS, and browser extensions.
  • Easy File Sharing
    Users can quickly share files, links, and notes between their devices without needing to use email or cloud storage services.
  • Universal Copy and Paste
    The app provides a universal copy and paste feature that enables users to copy text on one device and paste it on another.
  • Notification Mirroring
    Pushbullet mirrors notifications from a user's phone to their computer, ensuring that critical alerts are not missed.
  • SMS Messaging from Desktop
    Users can send SMS messages directly from their desktop computers using their phone number, making communication more convenient.
  • Secure and Private
    Pushbullet uses end-to-end encryption for secure data transfer, ensuring that user information remains private and secure.

Possible disadvantages

  • Limited Free Version
    The free version of Pushbullet comes with limitations, such as restrictions on the number of messages and file sizes, encouraging users to subscribe to the premium version.
  • Cost of Premium Features
    The premium subscription can be considered expensive by some users, especially when compared to other similar services that may offer more cost-effective options.
  • Occasional Connectivity Issues
    Some users have reported occasional connectivity issues, where devices fail to sync properly or notifications do not get mirrored consistently.
  • Potential Battery Drain
    Continuous synchronization and notification mirroring can lead to increased battery consumption on mobile devices.
  • Dependency on Internet Connection
    Pushbullet relies heavily on internet connectivity, which means it may not function as intended in areas with poor or no internet access.
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Analysis

An editorial look at what each product does well and who it suits.

Pushbullet
LiveAgent

Overall verdict

  • Pushbullet is generally considered a good tool for boosting productivity and device interoperability. It is well-suited for users who need a simple and effective way of managing notifications and want the ability to quickly transfer information across devices. That being said, the free version is somewhat limited in features compared to the Pro version, which could be a drawback for some users.

Why this product is good

  • Pushbullet is a popular application that connects your devices, allowing for seamless sharing of notifications, links, files, and more. It enhances productivity by enabling users to interact with their phone’s notifications directly from a computer, and vice versa. This cross-device connectivity is particularly useful for users who frequently switch between different platforms throughout their workday. Furthermore, Pushbullet offers features such as universal copy and paste, and the ability to send messages from your computer using your phone's SMS service.

Recommended for

    Pushbullet is recommended for individuals who frequently use multiple devices such as a smartphone, tablet, and laptop or desktop computer, and want a convenient way to keep their workflow seamless and integrated. It's especially useful for professionals who require constant connectivity and want to reduce the friction of switching between devices.

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Videos

Walkthroughs and reviews on video.

Pushbullet 2 videos + Add
LiveAgent 4 videos + Add

Pushbullet – Must Have App Review

More videos

  • - Pushbullet - Connecting ALL Your Connected Devices

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • - LiveAgent Review on AppSumo
  • - Product Tour

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Pushbullet
LiveAgent
100% 100%
Push Notifications
0% 0%
0% 0%
Customer Support
100% 100%
100% 100%
Web Push Notifications
0% 0%
0% 0%
Help Desk
100% 100%

Questions & Answers

As answered by people managing Pushbullet and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Pushbullet and LiveAgent. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Pushbullet no reviews yet
LiveAgent 5.0 · 2 reviews

We have no reviews of Pushbullet yet. Be the first one to post

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Pushbullet 11 mentions
LiveAgent 0 mentions
  • pushbullet website
    I can't access anymore the pushbullet.com from my computer. I tried with chrome, firefox. Source: over 3 years ago
  • A couple questions about the Firefox extension
    Ah I see. Opening a tab isn't a problem, it's just that it opens pushbullet.com instead of https://www.pushbullet.com/#devices to see the text directly. I came up with a workaround with the "Redirector" extension that replaces the url. Source: over 3 years ago
  • Not running on PC?
    Same issue. I have uninstalled (Revo) and installed 5 times and still can't get Pushbullet to work. Now it seems I have to got to pushbullet.com to read and send SMS, instead of doing it local on my PC with Windows 10. Seems to have... Source: over 3 years ago

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Tracking LiveAgent since Mar 2021.

Alternatives to Pushbullet and LiveAgent

When comparing Pushbullet and LiveAgent, you can also consider the following products.

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