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LiveAgent VS ActiveCampaign

Compare LiveAgent VS ActiveCampaign and see what are their differences


LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.
LiveAgent Landing Page
LiveAgent Landing Page

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 179+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 14-day trial now, no contracts or credit card required.

ActiveCampaign Landing Page
ActiveCampaign Landing Page

  www.activecampaign.comSoftware by ActiveCampaign

LiveAgent details

Categories
Help Desk Customer Support Customer Service Live Chat Help Desk And Ticketing Call Center Software Ticketing System Customer Support Services Email Management
Website liveagent.com  
Pricing URL Official LiveAgent Pricing  
Details $freemium $15.0 / Monthly (Ticket)
Platforms
Browser Android iOS

ActiveCampaign details

Categories
Email Marketing Email Marketing Platforms Marketing Automation
Website activecampaign.com:443  
Pricing URL Official ActiveCampaign Pricing  
Details $-
Platforms
-

LiveAgent features and specs

Email notifications Yes
Email Templates yes
Emailing YES
Ticket management YES
Live Chat Support Yes
Live Chat & In-App-Messaging Yes
Call Forward Yes
Call Transfer Yes
Call Analytics and Reporting Yes
Attachment viewer Yes
Spam filter Yes
Reports Yes
Reporting Yes
Reports & analytics Yes
Knowledge Base Yes
Knowledge Management Yes
Customer Service yes
Customer Support Yes
Customer Feedback Widget Yes
Customer Management YES
Mobile Apps Yes
Help desk & requests management Yes
White Labeling YES
Chat Yes
Chat Support Yes
Gamification YES
Social Media Integrations Yes
Time Tracking Yes
Email Management Yes

ActiveCampaign features and specs

Not specified yet

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • - LiveAgent Review on AppSumo
  • - Product Tour

ActiveCampaign videos

ActiveCampaign Review: My Honest Opinion [2020 Version]

More videos:

  • - ActiveCampaign Review / Demo: Is this marketing automation platform good, bad, or ugly?
  • - ActiveCampaign Review & Demo

Category Popularity

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and ActiveCampaign

LiveAgent Reviews

Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...
8 Zendesk Alternatives to Rock Your Customer Service
LiveAgent is help desk, ticketing, and live chat software. The tool uses advanced automation rules to capture customer queries from emails, chats, social media mentions, calls, and other channels. It then converts that information into tickets that agents can address from their dashboards.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
LiveAgent is focused on real-time support, with a live chat widget for your site and SLAs to ensure you provide on-time support to your best customers. But it also can help your team from burning out, by letting each support team member set their own schedule and keep new tickets from coming into their queue while out of office. With each interaction in one place, it'll be...
Source: zapier.com

ActiveCampaign Reviews

10 Best Email Marketing Software & Email Automation Tools of 2020
ActiveCampaign is the only email marketing tool to offer a Customer Success Commitment, which outlines a set of standards around education, support and trust that you can expect from ActiveCampaign.
7 Best HubSpot Alternatives 2020 – (Tried & Reviewed)
Free ActiveCampaign trial ActiveCampaign offers a free trial for 14 days to test out the software. You can start the free trial here. Free ActiveCampaign trial here >
The Best Mailchimp Alternatives 2020
If you pitch Mailchimp vs ActiveCampaign on pricing, that is apples versus oranges. But the ActiveCampaign Lite plan comes closest to MailChimp features and if you use our discount is actually cheaper than MailChimp! ActiveCampaign Lite costs $39 month for 2.500 contacts on the yearly plan, Mailchimp costs $49.99.
8 HubSpot Alternatives for Marketing Automation
Ideal For: Small businesses and startups looking to start with marketing automation, but any business (medium and large enterprises) can use ActiveCampaign. It is packed with features, considering how affordable it is. SaaS businesses can leverage ActiveCampaign for user onboarding and customer success, while ecommerce businesses can personalize their email marketing based...
The 36 Best Marketing Automation Tools to Use in 2020
As far as the HubSpot marketing automation goes, if you’re an early-stage startup that needs to create lifecycle customer experiences, you’re bet better off with one of the cheaper tools on this list like Encharge.io, ActiveCampaign or Autopilot. Paying north of $500 for a flow builder and $40,000 to be able to send event-based emails (when someone does or doesn’t do...
Source: encharge.io

What are some alternatives?

When comparing LiveAgent and ActiveCampaign, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

GetResponse - Email marketing from GetResponse. Send email newsletters, campaigns, online surveys and follow-up autoresponders. Simple, easy interface. FREE sign up.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

HubSpot - HubSpot is an inbound marketing and sales platform that helps companies attract visitors, convert leads, and close customers.

User reviews

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