Software Alternatives, Accelerators & Startups

Jetpack VS Intercom

Compare Jetpack VS Intercom and see what are their differences

Jetpack logo Jetpack

Jetpack offers SEO and security plugins for Wordpress.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Jetpack Landing page
    Landing page //
    2022-04-18
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Jetpack videos

GTA Thruster Jetpack Review

More videos:

  • Review - Thruster (jetpack) review! - GTA Online guides

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Jetpack and Intercom)
Tool
100 100%
0% 0
Customer Support
0 0%
100% 100
Surveys
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Jetpack and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Jetpack and Intercom

Jetpack Reviews

Top 9 Best WordPress Search Plugins To Improve Default Searches
Move up to the professional plan at £25 per month and you’ll get access to more than 200 premium WordPress themes, as well as Jetpack Search. Powered by Elasticsearch, Jetpack Search replaces the default search functionality in WordPress to provide higher quality results.
Source: winningwp.com
19+ Best WordPress Search Plugin(s) - Comparison+Tips (2022)
Jetpack Search is built into the WordPress powerhouse but is locked behind the top premium tier. At £25 per month, it isn’t expensive if your site is well established but does put it out of reach of smaller sites. In return for your investment, Jetpack Search is just one of the many extra features you get to try.
11 Grammarly Alternatives That a Smart Writer Needs to Know (Updated May 2020)
Jetpack is a WordPress plugin that edits your blog content as you’re writing it. This nifty editor checks, edits, and updates text in real-time, right from the WordPress interface. While the program is packed with basic editing features, it won’t let you choose between American, British, and Canadian English styles.
Source: shanebarker.com
7 Grammarly Alternatives That are Completely Free
Jetpack has a unique user-interface out of all the grammar checkers. The app scans the text and marks words with red, green and blue icons. The red icon indicates incorrect spellings and words used incorrectly in the context, the green icon shows grammar mistakes and the blue icon just gives suggestions for the writing style that you have chosen. The app looks out for...
5 Best Free CDN Solutions for WordPress to Speed Up Your Site
The one limitation to consider is that Jetpack Site Accelerator doesn’t let you “purge” your cached content. Basically, that means that you won’t be able to change an image while keeping the same filename. It’s usually not a big deal, though – you can just upload a new image using a different filename.
Source: wplift.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Jetpack might be a bit more popular than Intercom. We know about 8 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jetpack mentions (8)

  • How to Monitoring WordPress Sites
    Uptime refers to the amount of time your website is available and accessible to users. Monitoring uptime is crucial as frequent downtime can negatively impact your SEO rankings and user experience. Tools like Uptime Robot, Pingdom, and Jetpack’s downtime monitoring can notify you the moment your site goes down, allowing you to take immediate action. Source: about 1 year ago
  • What is the main traffic source of your blog?
    If they are using Jetpack, they could be appearing in the WordPress Reader on the app. Source: over 1 year ago
  • What is Jetpack for Wordpress Site?
    We must understand Jetpack for WordPress as an extension of WordPress functionalities that technically and theoretically should be included in the native WordPress base installation, but because that would overload the WordPress “core” a lot, they are distributed in a mega-plugin: Jetpack for WordPress. Source: about 2 years ago
  • WordPress.ORG + WooCommerce + FedEx Shipping Plugin
    Can anyone help with this? It's hard to believe that setting up shipping is this cumbersome. I'm assuming WordPress.COM wants you to install something else. I use WordPress.ORG. Yes, I've also set up JetPack.com. IDK what other rabbit hole Automattic tricks you into going down, but I've gotten this far and quite frankly, the front end should be much easier than installing Linux+AWS Infrastructure. Anyways can... Source: about 2 years ago
  • Well Damn..
    So THAT’S why my site using jetpack.com‘s site accelerator completely fucking melted. Source: about 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Jetpack and Intercom, you can also consider the following products

Wordfence - Comprehensive security plugin for WordPress.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Yoast - Yoast offers plugins to improve SEO and optimize web sites and blogs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WP User Manager - The most customizable profiles, community builder and membership WordPress plugin

Drift - A messaging app that helps you grow your business.