Software Alternatives, Accelerators & Startups

Zendesk VS Jetpack

Compare Zendesk VS Jetpack and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Jetpack logo Jetpack

Jetpack offers SEO and security plugins for Wordpress.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Jetpack Landing page
    Landing page //
    2022-04-18

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Jetpack videos

GTA Thruster Jetpack Review

More videos:

  • Review - Thruster (jetpack) review! - GTA Online guides

Category Popularity

0-100% (relative to Zendesk and Jetpack)
Customer Support
100 100%
0% 0
Tool
0 0%
100% 100
Help Desk
100 100%
0% 0
Surveys
0 0%
100% 100

User comments

Share your experience with using Zendesk and Jetpack. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Jetpack

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Jetpack Reviews

Top 9 Best WordPress Search Plugins To Improve Default Searches
Move up to the professional plan at £25 per month and you’ll get access to more than 200 premium WordPress themes, as well as Jetpack Search. Powered by Elasticsearch, Jetpack Search replaces the default search functionality in WordPress to provide higher quality results.
Source: winningwp.com
19+ Best WordPress Search Plugin(s) - Comparison+Tips (2022)
Jetpack Search is built into the WordPress powerhouse but is locked behind the top premium tier. At £25 per month, it isn’t expensive if your site is well established but does put it out of reach of smaller sites. In return for your investment, Jetpack Search is just one of the many extra features you get to try.
11 Grammarly Alternatives That a Smart Writer Needs to Know (Updated May 2020)
Jetpack is a WordPress plugin that edits your blog content as you’re writing it. This nifty editor checks, edits, and updates text in real-time, right from the WordPress interface. While the program is packed with basic editing features, it won’t let you choose between American, British, and Canadian English styles.
Source: shanebarker.com
7 Grammarly Alternatives That are Completely Free
Jetpack has a unique user-interface out of all the grammar checkers. The app scans the text and marks words with red, green and blue icons. The red icon indicates incorrect spellings and words used incorrectly in the context, the green icon shows grammar mistakes and the blue icon just gives suggestions for the writing style that you have chosen. The app looks out for...
5 Best Free CDN Solutions for WordPress to Speed Up Your Site
The one limitation to consider is that Jetpack Site Accelerator doesn’t let you “purge” your cached content. Basically, that means that you won’t be able to change an image while keeping the same filename. It’s usually not a big deal, though – you can just upload a new image using a different filename.
Source: wplift.com

Social recommendations and mentions

Jetpack might be a bit more popular than Zendesk. We know about 8 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Jetpack mentions (8)

  • How to Monitoring WordPress Sites
    Uptime refers to the amount of time your website is available and accessible to users. Monitoring uptime is crucial as frequent downtime can negatively impact your SEO rankings and user experience. Tools like Uptime Robot, Pingdom, and Jetpack’s downtime monitoring can notify you the moment your site goes down, allowing you to take immediate action. Source: about 1 year ago
  • What is the main traffic source of your blog?
    If they are using Jetpack, they could be appearing in the WordPress Reader on the app. Source: over 1 year ago
  • What is Jetpack for Wordpress Site?
    We must understand Jetpack for WordPress as an extension of WordPress functionalities that technically and theoretically should be included in the native WordPress base installation, but because that would overload the WordPress “core” a lot, they are distributed in a mega-plugin: Jetpack for WordPress. Source: about 2 years ago
  • WordPress.ORG + WooCommerce + FedEx Shipping Plugin
    Can anyone help with this? It's hard to believe that setting up shipping is this cumbersome. I'm assuming WordPress.COM wants you to install something else. I use WordPress.ORG. Yes, I've also set up JetPack.com. IDK what other rabbit hole Automattic tricks you into going down, but I've gotten this far and quite frankly, the front end should be much easier than installing Linux+AWS Infrastructure. Anyways can... Source: about 2 years ago
  • Well Damn..
    So THAT’S why my site using jetpack.com‘s site accelerator completely fucking melted. Source: over 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Jetpack, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wordfence - Comprehensive security plugin for WordPress.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Yoast - Yoast offers plugins to improve SEO and optimize web sites and blogs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

WP User Manager - The most customizable profiles, community builder and membership WordPress plugin