Software Alternatives, Accelerators & Startups

Intercom VS Udacity

Compare Intercom VS Udacity and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Udacity logo Udacity

Join Udacity to learn the latest in Deep Learning, Machine Learning, Web Development & more, with Nanodegree programs & free online courses.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Udacity Landing page
    Landing page //
    2023-09-12

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Udacity videos

Udacity Review - From a Nanodegree Graduate

More videos:

  • Review - Are Udacity Nanodegrees Worth It? #selftaughtdev #Udacity
  • Review - Udacity Front End Web Developer Nanodegree Course Review - Should You Join?
  • Review - The Best Open Online Courses - Coursera, Udacity, edX Review

Category Popularity

0-100% (relative to Intercom and Udacity)
Customer Support
100 100%
0% 0
Online Learning
0 0%
100% 100
CRM
100 100%
0% 0
Education
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Udacity

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Udacity Reviews

Top 11 Coursera Alternatives 2024
Udacity provides over 500 professional courses in data science, computer science, business, and programming. It has become the premier platform among other competitors and alternatives to build technical skills due to the rich hands-on learning and training opportunities and individualized feedback.
Source: freshlearn.com
10 Best Coursera Alternatives in 2024
As one of the Coursera alternatives, Udacity specialize­s in tech-focused courses and programs, providing hands-on proje­cts, personalised guidance, and care­er support to help learne­rs advance in the tech industry.
Sites Like Codecademy: 6 Best Codecademy Alternatives
All in all, Udacity is a fantastic place to get started when you are new to coding and tech. Compared to Codecademy, Udacity’s free courses are much more comprehensive and in-depth.
Source: mikkegoes.com
13 Sites to Learn How to Code for Web Developers
Udacity is the unification of insightful video lectures and improved quizzes to achieve the interactive feel for students, so it’s ideal for those who don’t like to read but rather get explanations from industry professionals such as Google employees.
Need an Alternative to Udemy? Here are Some Top online Learning sites
The one big USP of Udacity is that it has partnered with several leading Silicon Valley firms such as Facebook etc. in order to provide its courses. As a result, you are at an advantage since most courses from Udacity will be accepted and recognized by large corporates. Therefore, if you’re someone who is looking to learn online for developing new skills, Udacity should...

Social recommendations and mentions

Based on our record, Udacity should be more popular than Intercom. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Udacity mentions (11)

  • Alright, give it to me straight. Are these "How I became a Software Engineer without a degree or experience" videos BS?
    I did a course on udacity.com and I'm doing the self taught way. Those boot camps are very expensive. I'm just going to finish my bachelor's degree in computer science. It'll take me a year and half and it will 50% cheaper than doing the bootcamp. I did a lot of research before I decided on the self taught way. I switched from nursing (CNA) to IT. Source: almost 2 years ago
  • Upskilling
    Udacity.com and udemy.com do some great courses. You could begin with a Python course, for example, and see how you like it. You don't have to be great at maths, as others have said, but working out how to tackle problems is a good skill to have and develop. Source: almost 2 years ago
  • How to prepare myself for Marketing, Sales, .... as futur CEO
    I can suggest you some resources you find so helpful. Https://udacity.com Https://www.startupschool.org. Source: about 2 years ago
  • Over The Wire vs Ethical Hacking Course
    Well well well, Udemy is great but have you check udacity.com? Source: about 2 years ago
  • How To Get Started in the Tech Industry
    And so. There are thousands of freelancers who earn millions monthly just from these skills, you can do that too pick up a course today on platforms like Youtube, Udemy, Udacity and many more. As a kind gesture, at the end of this article, I'll be sharing links to some resources where you can learn most of these above-mentioned skills for free as well as some paid Udemy courses I have. - Source: dev.to / about 2 years ago
View more

What are some alternatives?

When comparing Intercom and Udacity, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Udemy - Online Courses - Learn Anything, On Your Schedule

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies

Drift - A messaging app that helps you grow your business.

Pluralsight - Pluralsight is a learning management system (LMS) that helps aspiring tech professionals learn the basics of the trade and lets established professionals expand their skill sets.