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Zendesk VS Udacity

Compare Zendesk VS Udacity and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Udacity logo Udacity

Join Udacity to learn the latest in Deep Learning, Machine Learning, Web Development & more, with Nanodegree programs & free online courses.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Udacity Landing page
    Landing page //
    2023-09-12

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Udacity videos

+ Add

Udacity Review - From a Nanodegree Graduate

More videos:

  • Review - Are Udacity Nanodegrees Worth It? #selftaughtdev #Udacity
  • Review - Udacity Front End Web Developer Nanodegree Course Review - Should You Join?
  • Review - The Best Open Online Courses - Coursera, Udacity, edX Review

Category Popularity

0-100% (relative to Zendesk and Udacity)

Zendesk

Udacity

Customer Support
100 100%
Customer Support
0% 0
Online Learning
0 0%
Online Learning
100% 100
Help Desk
100 100%
Help Desk
0% 0
Education
0 0%
Education
100% 100

User comments

Share your experience with using Zendesk and Udacity. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Udacity

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Udacity Reviews

Sites Like Codecademy: 6 Best Codecademy Alternatives
All in all, Udacity is a fantastic place to get started when you are new to coding and tech. Compared to Codecademy, Udacity’s free courses are much more comprehensive and in-depth.
Source: mikkegoes.com
13 Sites to Learn How to Code for Web Developers
Udacity is the unification of insightful video lectures and improved quizzes to achieve the interactive feel for students, so it’s ideal for those who don’t like to read but rather get explanations from industry professionals such as Google employees.
Source: www.hongkiat.com
Need an Alternative to Udemy? Here are Some Top online Learning sites
The one big USP of Udacity is that it has partnered with several leading Silicon Valley firms such as Facebook etc. in order to provide its courses. As a result, you are at an advantage since most courses from Udacity will be accepted and recognized by large corporates. Therefore, if you’re someone who is looking to learn online for developing new skills, Udacity should...
Source: www.reviewsxp.com
New Coursera Alternatives – Which Is Best for You? (2020 UPDATE)
Though there are business courses, Udacity is best known for tech training. Their curriculum includes courses by expert instructors on cloud computing, data science, artificial intelligence, and more. This keeps students up to date with the latest innovations.
Source: www.websiteplanet.com
Best sites & Alternatives to Udemy (2020)
When it comes to the pricing, Udacity lets you pay monthly for courses, and if you choose to leave a program before you finish, you will only have to pay for the content that you have attended. They also have free courses including ‘nano degree courses’ that offer you an entire course in small sessions.
Source: coderseye.com

Social recommendations and mentions

Based on our record, Udacity should be more popular than Zendesk. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Udacity mentions (11)

  • Alright, give it to me straight. Are these "How I became a Software Engineer without a degree or experience" videos BS?
    I did a course on udacity.com and I'm doing the self taught way. Those boot camps are very expensive. I'm just going to finish my bachelor's degree in computer science. It'll take me a year and half and it will 50% cheaper than doing the bootcamp. I did a lot of research before I decided on the self taught way. I switched from nursing (CNA) to IT. Source: almost 2 years ago
  • Upskilling
    Udacity.com and udemy.com do some great courses. You could begin with a Python course, for example, and see how you like it. You don't have to be great at maths, as others have said, but working out how to tackle problems is a good skill to have and develop. Source: almost 2 years ago
  • How to prepare myself for Marketing, Sales, .... as futur CEO
    I can suggest you some resources you find so helpful. Https://udacity.com Https://www.startupschool.org. Source: almost 2 years ago
  • Over The Wire vs Ethical Hacking Course
    Well well well, Udemy is great but have you check udacity.com? Source: almost 2 years ago
  • How To Get Started in the Tech Industry
    And so. There are thousands of freelancers who earn millions monthly just from these skills, you can do that too pick up a course today on platforms like Youtube, Udemy, Udacity and many more. As a kind gesture, at the end of this article, I'll be sharing links to some resources where you can learn most of these above-mentioned skills for free as well as some paid Udemy courses I have. - Source: dev.to / almost 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Udacity, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Udemy - Online Courses - Learn Anything, On Your Schedule

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Pluralsight - Pluralsight is a learning management system (LMS) that helps aspiring tech professionals learn the basics of the trade and lets established professionals expand their skill sets.

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