Software Alternatives, Accelerators & Startups

Intercom VS Material UI

Compare Intercom VS Material UI and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Material UI logo Material UI

A CSS Framework and a Set of React Components that Implement Google's Material Design
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Material UI Landing page
    Landing page //
    2023-07-24

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Material UI videos

Getting Started With Material-UI For React (Material Design for React)

More videos:

  • Review - Code Review: react-material-ui-datatable

Category Popularity

0-100% (relative to Intercom and Material UI)
Customer Support
100 100%
0% 0
Design Tools
0 0%
100% 100
CRM
100 100%
0% 0
Developer Tools
0 0%
100% 100

User comments

Share your experience with using Intercom and Material UI. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Material UI

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Material UI Reviews

15 Top Bootstrap Alternatives For Frontend Developers in 2024
One of the highlighting features of this framework like Bootstrap is that it is based on Google's Material Design, offering a variety of reusable components that can be incorporated as needed. A major drawback of Material UI is its limitation to only React-based components. Additionally, it uses CSS-in-JS (a technique of writing CSS styling in JavaScript), which may not be...
Source: coursesity.com
React UI Components Libraries: Our Top Picks for 2023
Material-UI (MUI) is a fully loaded UI component library that offers a comprehensive set of UI tools to create and deploy new features at speed. It is one of the most powerful and popular UI component libraries out there with over 3.2 million downloads on npm a week, 78k stars on GitHub, 17k+ followers on Twitter, and 2.4k+ open-source contributors.
Source: kinsta.com
Top React component libraries (2021 edition)
For support, there’s plenty of free options like the Material-UI community, Stack Overflow, and GitHub. Material points technical questions to Stack Overflow, where more than 12.5k questions have been posted. GitHub is used exclusively as a bugs and feature requests tracker. On the paid side, Material-UI suggests purchasing a Tidelift subscription which offers “flexibility...
Source: retool.com
Comparing popular React component libraries
Unlike Ant Design, Material-UI offers built-in methods to style components. makeStyles() is useful, especially when your code starts to get big; it helps you find the element to style more quickly and makes the code more readable. The downside is that readability may degrade as a component grows. But overall, Material-UI is a strong, highly customizable library.
6 Best ReactJS based UI Frameworks
MaterialUI is a set of React Components that Implement the Google’s Material Design Guidelines. When it comes to predefined components especially UI, one important thing we need to find is how many UI widgets are available and whether these can be customized with configurations. Material-UI has all components that you need and it is very configurable with predefined color...
Source: medium.com

Social recommendations and mentions

Based on our record, Material UI seems to be a lot more popular than Intercom. While we know about 75 links to Material UI, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Material UI mentions (75)

  • Building Forms with zod and react-hook-form
    Material UI: Component library to style our form input fields. - Source: dev.to / about 1 year ago
  • Getting started with NextUI and Next.js
    These UI components and elements usually include Button, Navbar, Tooltip, Tab components, and more. Many UI libraries exist, including React Bootstrap, built on the popular Bootstrap CSS library, and Material-UI, one of the most popular UI component libraries for React. - Source: dev.to / over 1 year ago
  • Comparing React Component Libraries
    Material UI, the undisputed heavyweight champion on this list, was created according to Google’s Material Design guidelines. Launched in 2014, it currently has 71K stars, 23.9K forks, 2284 contributors, and 687K users on GitHub, indicating lots of active maintainers and a vibrant community. A large community also means that bugs are fixed faster. - Source: dev.to / over 1 year ago
  • How to overwrite Material UI tooltip inline styles?
    I am currently developing a React component that leverages the Material UI Tooltip component. Within my component, I need to manually re-position the Mui Tooltip via the root popper element (MuiTooltip-popper). Source: about 2 years ago
  • Get value of MenuItem material ui
    I'm using Material UI for Menu and Menu Item.I'm trying to get the value of a menu item, but it doesn't work. Source: about 2 years ago
View more

What are some alternatives?

When comparing Intercom and Material UI, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Bootstrap - Simple and flexible HTML, CSS, and JS for popular UI components and interactions

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ant Design - An enterprise-class UI design language and React implementation with a set of high-quality React components, one of best React UI library for enterprises

Drift - A messaging app that helps you grow your business.

Chakra UI - Simple, modular and accessible UI components for your React applications.